Question about Maytag 25.6 cu. ft. Wide-By-Side Refrigerator with PuriClean II Ice and Water

5 Answers

Bottom of freezer has water dripping into it

My Maytage side by side has water dripping down in the freezer and it builts up with ice on the bottom. I took off the back panel inside the freezer and the drip pan under the coils was full of ice. I thawed it out but 4 days later water was coming out of it and forming ice on the bottom of the freezer again??

Ours too. Same deal. About every second day water coming puddling out of your freezer (wide-by-side model).
This fridge has been crap since we purchased it and this is just a new problem in a series of previous ones.

Posted by joeandleenie on

  • 4 more comments 
  • joeandleenie Mar 04, 2008


    Like the Fixya site're a Wiz.

    I'm going to do just as you've clearly and kindly outlined.

    Can't thank you enough!

    Joe in Ottawa, Canada

  • Anonymous Jun 27, 2008

    we have ice building up in bottom of freezer and water coming from under refridg. we have leveled and cleaned with no help.

  • Anonymous Dec 06, 2008

    My freezer has more water under it than my kitchen sick. I have to put rags under it and change them every other day. I don't understand why, and I have read a few comments and i will agree this refrigerator is a piece of ****.

  • Anonymous Dec 20, 2008

    Same thing for me. Water was dripping from the area behind a slotted opening at the bottom of the inside of the freezer.

    I took the panel off the rear of the frig and found a large water line that runs from the freezer side to a pan on the other side. I took the connection off at the freezer end and it was clogged with black goo.

    We'll see if this takes care of it.

  • dingomama Feb 12, 2009

    In the freezer area under the basket, it is a solid block of ice. It goes up about 9 inches in the back and the basket drawer can't move because it and the food in it are encased in a block of ice. If I unload the freezer there is an opening at the back of the freezer with a steady stream of water dripping out. I also have water coming from under the refrigerator in sizable amounts. I have to keep a cotton bath mat under it to absorb the water because if I'm not thinking about it when I walk into the kitchen I have slipped on the tile floor because of the standing water. This was the worst purchase I have ever made, it has been one problem after another. Also my water and ice dispenser sticks and either I have ice shooting all over the kitchen or the water gets stuck on and over flows the glass and I have to open the refrigerator door to stop the water long enough to drink some and put the glass back under the dispenser until it stops. And the ice dispenser will back up into the freezer if someone uses the crushed ice mode. I thought the Maytag repair guy was supposed to be bored because their products are so good. I totally disagree. I will NEVER buy a maytag anything ever again!

  • roxana_kessl
    roxana_kessl Dec 10, 2012

    Same here..Piece of **** fridge..not only the freezer problem...but most of the plastic parts, shelves,drawers, have broken. Such poor design! Never again!



5 Answers

Ron Coons

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Sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you acess to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somwhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wirearound the heater( black calrod heater right above the drain trough) and stick it in the whole maybe an inch or so. now everythime the heater comes on to defrost it will prevent the hole from freezing over

Posted on Mar 04, 2008



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Perfect aborcass! One suggestion for idiots like me: one removes the "back" panel of the freezer from the front! :o)
Also, braided #12 wire is more flexible and easier to wrap around the heating element. Aborcass needs to go work for Maqytag and tell them how to engineer their products!

Posted on Jul 04, 2009



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I have the same problem. After openeing the back panel from inside, I noticed a big ice in the drain. I removed it but pouring hot water spills the water out of the freezer and on the floor. Should I continue doing this until the drain opens up? If so, where does the water deposits? Is there a bowl or something that I need to empty out? Here is the picture of inside the back panel:

Bottom of freezer has water dripping into it - 6937258.jpg

Posted on Jun 07, 2010


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We had the same problem. I melted the ice with a hair dryer, poured boiling water in drain and used a pipe cleaner to snake the drain. It was still clogged. I ended up putting baking powder in the drain and pouring vinegar on the powder. This cleared the drain.

Posted on May 14, 2010


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Thank you aborcass... I just priced a new frig at $1500 and came home to check to see if I could fix the leaking water from my Maytag... thanks to you, I saved $1500 with 15 mins of work and renewed my "household hero" status with my wife and kids

and thanks pequot, I would have been going to the back first if not for your post

One note for others... after I cleared the ice, used hot water, and used a small screwdriver to clear even down into the drain hole - mine was still clogged...

I then poured a little Drano into the hole... then a little more up and down with the small screwdriver and voila! the drain hole cleared up and problem solved

Thanks to everyone!

Posted on Aug 15, 2009

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Option 1:
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Option 2:
Most times this is a plugged defrost drain system. The defrost heater in the freezer section melts the frost and changes it to water, this water is suppose to flow down a drain system. If this drain system is restricted or plugged the water will leak inside the refrigerator. The drain system starts in the freezer section with a tray built under the evaporator coil. The water is funneled through a small hose into a cup in the top middle of the fresh food section, from there, the water is directed out the back wall to a drain hose that runs down the back of the refrigerator into a condensing tray. The heat created under the fridge makes the water evaporate and disappear. Some of the cups ( in the top back of the fresh food section ) can be removed for cleaning. A turkey baster can be used to help clean out the drain system. Fill the baster with hot water and "blast" it into the drain hose to help flush it out. A piece of wire or pipe cleaner can also be pushed into the drain hoses to help clean then out.

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6. Blow dry the back of the freezer enough so the ice is thawed at the bottom of the back panel.
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