When switch on with sim card the phone sayscontact service provde

Hi,

PUK means Personal Unblocking Key,its for your mobile security.
its appears when anyone dial wrong PIN(Personal IdentificationNumber) 3 times on your mobile.
If you want to get it then you have to contact your sim card Network Provider,they will easily provde you.

If the cell phone service provider's network is not displayed, then the SIM card may not be making proper electrical contact in the phone. Remove the SIM card from the phone and clean the SIM card contacts with methylated spirits and the SIM card contact on the phone. Replace the SIM card and switch on your phone.
Hope this fixes your phone.

it will be provded by the service provider. take your mobile to the customer service centre of your sim provider along with your id proof.

Try default codes

Hi there, i suggest you please contact your service provider for the PUK CODE. PUK code is protect your sim card. For more details please read the below topic. Its much clear to you.
1. My phone is requesting a PIN/PIN2/PUK/PUK2 code.
Your phone is equipped with one or more codes to protect it against unauthorised use. The PIN and PUK codes actually protect the SIM card, a small card inside your phone that establishes the network connection.
In most cases, your operator or service provider is the best source of assistance with PIN and PUK codes.

• The most common code is the PIN (Personal Identification Number) code, which you set yourself and can activate and inactivate by following the instructions in your user guide.
• The PIN2 code is a PIN code which acts as a second layer of protection for certain features of your phone. It functions in the same way as the PIN code, and more information is available in your user guide.
• If the PIN code is entered incorrectly multiple times, your phone may request a PUK (Personal Unblocking Key) code. The PUK code is an 8-digit code provided by your operator or service provider.
• If the PIN2 code is entered incorrectly multiple times, your phone may request a PUK2 code.

Please contact your operator or service provider for assistance with your PIN and/or PUK codes. If you have already contacted your service provider and the code provided did not work, you will have to obtain a new SIM card from your operator or service provider.
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2. My phone is requesting a security code.
Your phone is equipped with one or more codes to protect it against unauthorised use. Please note that the security code, which protects the phone itself, differs from the PIN code, which protects the SIM card.
If your phone is prompting you for a security code and you have not activated one, please try the following:

• Enter the default security code: 12345. Only try this once.

If your phone still requests a security code, please bring it to the nearest Nokia care point for inspection. You can find care point addresses from the drop-down menu at the bottom of Repair.
Please note:

• Some operators configure phones so that they only work with their brands' SIM cards. In this case, if you enter the wrong code three or more consecutive times, the phone may lock permanently. If this happens, contact your operator or service provider for assistance.
• In other cases when you enter the wrong code three or more consecutive times, the phone switches to a "sleep mode" and does not accept any entries for the next 15 minutes. In this case, power the phone off, then back on, let it sit idle or untouched for 15 minutes, then try again or bring it to a Nokia Care point.

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3. My phone displays "SIM card rejected" or "SIM card unaccepted".
The SIM (subscriber identity module) card is a small card inside your phone that establishes a network connection. The SIM card is provided by your operator or service provider. In most cases, they are the best source of assistance with SIM card problems. Your phone may display a SIM card error message if:

• The SIM card is out of alignment. If the phone has recently been dropped, bumped, or opened, the SIM card may need adjusting. Follow the SIM card installation instructions in your user guide.
• The PUK (Personal Unblocking Key) code is entered incorrectly multiple times. This can inactivate the SIM card. If inactivation appears to be permanent, contact your operator or service provider for a new SIM card.
• You have recently changed service providers. In this case, either your SIM card or your phone may be configured for your previous operator and may require reconfiguring. It may also be that your phone is configured so that it cannot be used with a SIM card from a different operator or service provider. Please contact your current operator or service provider for assistance.

If none of the situations above apply and you continue to receive this error message, your SIM card may be damaged. Please contact your operator or service provider to have the SIM card tested and/or replaced. Or alternately, bring your phone to the nearest Nokia care point for inspection. You can find Care point addresses from the drop-down menu at the bottom of Repair.
Thanks & hope its helpful for you.

Hi there, i suggest you please contact your service provider for the PUK CODE. PUK code is protect your sim card. For more details please read the below topic. Its much clear to you.
1. My phone is requesting a PIN/PIN2/PUK/PUK2 code.
Your phone is equipped with one or more codes to protect it against unauthorised use. The PIN and PUK codes actually protect the SIM card, a small card inside your phone that establishes the network connection.
In most cases, your operator or service provider is the best source of assistance with PIN and PUK codes.

• The most common code is the PIN (Personal Identification Number) code, which you set yourself and can activate and inactivate by following the instructions in your user guide.
• The PIN2 code is a PIN code which acts as a second layer of protection for certain features of your phone. It functions in the same way as the PIN code, and more information is available in your user guide.
• If the PIN code is entered incorrectly multiple times, your phone may request a PUK (Personal Unblocking Key) code. The PUK code is an 8-digit code provided by your operator or service provider.
• If the PIN2 code is entered incorrectly multiple times, your phone may request a PUK2 code.

Please contact your operator or service provider for assistance with your PIN and/or PUK codes. If you have already contacted your service provider and the code provided did not work, you will have to obtain a new SIM card from your operator or service provider.
^ Top
2. My phone is requesting a security code.
Your phone is equipped with one or more codes to protect it against unauthorised use. Please note that the security code, which protects the phone itself, differs from the PIN code, which protects the SIM card.
If your phone is prompting you for a security code and you have not activated one, please try the following:

• Enter the default security code: 12345. Only try this once.

If your phone still requests a security code, please bring it to the nearest Nokia care point for inspection. You can find care point addresses from the drop-down menu at the bottom of Repair.
Please note:

• Some operators configure phones so that they only work with their brands' SIM cards. In this case, if you enter the wrong code three or more consecutive times, the phone may lock permanently. If this happens, contact your operator or service provider for assistance.
• In other cases when you enter the wrong code three or more consecutive times, the phone switches to a "sleep mode" and does not accept any entries for the next 15 minutes. In this case, power the phone off, then back on, let it sit idle or untouched for 15 minutes, then try again or bring it to a Nokia Care point.

^ Top
3. My phone displays "SIM card rejected" or "SIM card unaccepted".
The SIM (subscriber identity module) card is a small card inside your phone that establishes a network connection. The SIM card is provided by your operator or service provider. In most cases, they are the best source of assistance with SIM card problems. Your phone may display a SIM card error message if:

• The SIM card is out of alignment. If the phone has recently been dropped, bumped, or opened, the SIM card may need adjusting. Follow the SIM card installation instructions in your user guide.
• The PUK (Personal Unblocking Key) code is entered incorrectly multiple times. This can inactivate the SIM card. If inactivation appears to be permanent, contact your operator or service provider for a new SIM card.
• You have recently changed service providers. In this case, either your SIM card or your phone may be configured for your previous operator and may require reconfiguring. It may also be that your phone is configured so that it cannot be used with a SIM card from a different operator or service provider. Please contact your current operator or service provider for assistance.

If none of the situations above apply and you continue to receive this error message, your SIM card may be damaged. Please contact your operator or service provider to have the SIM card tested and/or replaced. Or alternately, bring your phone to the nearest Nokia care point for inspection. You can find Care point addresses from the drop-down menu at the bottom of Repair.
Thanks & hope its helpful for you.

PUK code, (personal unlocking key).

This is SIM card related / specific. If you take the SIM card out of the phone, the phone will work with another sim card.


The puk comes up when the pin code has been entered wrong 3 times. To get the puk code for your sim card, you have to call the service provider of that sim card. They are the only ones who can provide you with the right puk code for that sim card.

The puk code may also have came with the documentation of the sim card, if its a prepaid card the Puk code comes on the documents or on the box of the product.


if your unable to obtain the puk code, get a new SIM card.

Also entering the PUK code wrong too many times will eventually ruin the sim card forcing you to buy or contact your service provider for a new sim card.

There are no puk code calculators or anything that we can do about it, you can buy premium assistance and you will get this same response. There is no other solution.

You have to contact the phone service provider of that sim card or replace the SIM card.

thats to far to rome from home youll need to contact a service provider there.

I’m happy to assist further over the phone at https://www.6ya.com/expert/james_1cb31da1bc8c6102