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Cant send or receive fax just get a fast busy signal when I try to send fax. please help

Posted by markmjay on

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Seth Crosby

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I called Canon about this. They had me tweak the transmission start speed (Menu>FAX setting>TX settings>TX start speed). It was too fast. Set it to 4800. Then it was too slow. Clicked it up to 7200 and now it works!! TX Start Speed should not be too fast or too slow.

Posted on Mar 13, 2013

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Normally a fast busy signal indicates a problem with the phone line. You need to call the phone company and have them do a "line check"
Sometimes they can fix this over the phone, sometimes a service call is required. No charge to you tho.

Posted on Mar 01, 2010

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1helpful
1answer

Cant receive faxes. constant busy signal when dialing in.

Hi Janet
Try using a standard phone to call your Fax Line
Connect a phone to this Line to test for voice
Disconnect Fax Machine from Phone Line
Reset Fax machine
The Fax machine is supposed to respond to the right tones being sent down the voice line
If it is not responding & all else works then check your Fax settings for "Receiving"
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My Brother MFC7340 Fax Machine will not send faxes it has a busy signal always and a busy signal when someone tries to fax me.

Hi,
You need to reset the memory, since previously you have dialed some number, which is not able to connect. So restart the printer. Unplug the printer for 10 minutes and plug back the power to the printer.

Hope this helps.

Shane
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When trying to fax, iam getting a fast busy signal, this problem just strated

This could be related to the fax machine, but more than likely it's a phone line issue. Try sending a fax manually by using the fax machine's speaker or "on-hook", then manually dial the number. Listen carefully as the machine dials and make sure it's even dialing out. Do not hit start until you hear the other fax machine pick up. If the "fast" busy signal occurs before dialing is complete or right after, have your phone line checked.
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Busy Signal

DO YOU HAVE DIAL TONE ON THE PHONE? IF YES, YOU MAY HAVE A BAD PHONE BOARD. MAY NEED THE HELP OF A SERVICE CENTER. BROTHER TECH
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Continuous Fast Busy Signal

Your modem/fax board is most likely bad. there is a relay on that board that has probably failed. It is stuck. I doubt it can be made to work. those are really small relays on those boards.
1helpful
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Busy signal when trying to send fax

of course..is that phone line, by chance a high speed internet connection?
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We cannot receive or send faxes

hello dmhertz

anything here that may help Canon .


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