Normally the Fan only comes on when it is called for by the compressor, here is their web page that you can go to and pick your model and get their trouble shooting guide to repair your system, they also have a 800 phone number to help you. I am familiar with the unit but you need to look in there trouble shooting guide to properly troubleshoot your problem, you can call there 800 number and ask for help as well. Hope this helps.
http://www.rheem.com/Products/Heating_and_Cooling/
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