My Whirlpool Duet washer will not start. I keep getting a "dl" and an "f" signal. I assume it means door lock failure. I've tried unplugging and opening and shutting the door before restarting but it won't start.

SOURCE: Whirlpool Duet HT

its a door lock error a door lock error occurs if the door cannot be locked it will try to lock 6 times before displaying the error

SOURCE: Whirlpool Duet GHW9150P

DL is a 'Door Lock' error code.
A Door Lock Error occurs if the door cannot be locked. The Central Control Unit (CCU) will try to activate the lock 6 times before displaying the error.

Potential Causes
• Door Lock Mechanism has failed
• Wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Central Control Unit (CCU) has failed.

SOURCE: whirlpool duet washer code

Hi Keitha1

I'm Harvey the Master Plumber

You want to know what code dL means on a whirklpool duet washer.

This is what works for me 99% of the time:
Simply unplug the washer for ten minutes. The onboard computer will reset and work like new.
Please understand that you are not being shortchanged. There are hundreds of codes and with this new computer tech. they mostly require a repareman. To save you money the manufacturer has designed it to reset itself after ten minutes to solve most problems. Try this first, you can always call a local pro later if you want.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

SOURCE: flashing codes

you have a communication problem between your door lock and your ccu board. Are you hearing a click click click before it fails? If so this is a relay inside your ccu board. Replace the board this will solve your problem

SOURCE: Whirlpool Duet frontloader, washer won't start dL

Hi

Thanks for using FixYa. Error "dlf" or F dl means a door latch failure. This means that you'll need to replace the door latch assembly however before doing that you can leave the washer unplugged for 30minutes so that it resets itself. In the meantime when it's unplugged just inspect the door latch wiring to ensure all the connector plugs are intact and not loose or broken. You can access the door latch wiring harness by removing the top panel of the washer. To remove the top panel just remove the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, and then lift off. Locate the door latch assembly behind the front panel on the right hand side. Trace all the connectors from the door latch to the Central Control Unit (CCU) and make sure they are properly seated at both ends. If after doing this still the issue is not resolved then unfortunately you have to get the door latch replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.

Thanks

Rylee

Testimonial: "Thanks, noticing the latch did not click I just pushed on the handle and jiggled it and it came on... so it must be going out. Thanks for your time"