My proview 558, model 568, monitor has a 1/2 inch black line at the bottom and under that is about a 1/4 inch of what should be at the top of the screen. The top of the screen saver picture is visable along with the top of the desktop icons, ect. at the bottom of the screen. Please help? Or do I just need a new one? It was manufactured in September of 2002.
Ms_biguns, You need to test one or the other, The tower should output and drive a substitute known good monitor, or a known good pc should be able to display the WIN-desktop screen on your Proview 558. Could it also be that the software in pc not set up for driving a Proview558? 12fixlouie
Testimonial: "Thanks! It worked fine for around 20 days, and then one morning... I had lines! Will try suggestions!"
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Hi! Well the pc is newer than the monitor. I just bought a "new and improved" refurbished pc tower. Mine crashed hard around Christmas. It was purchased in 2005, but was built in 1998. So I figured it lasted a good long time. This one is a 2009 that was used in a school. And I had a tech go through it before I hooked it up. Maybe it should go back for a 30 day check up?
Thanks Louie!!!!
ms_biguns, Lifespan of 8 - 10 yrs is very good. This symptom falls into my catagory of "when strange and weird things" start to appear on lcd screen, I would first suspect and investigate the unit's ac to dc "switch-mode-power-supply" to see if it has developed an out-of-specification condition, (voltage, noise). My suggestion to you is take easy way out. Trade it in for new wide screen. If 558/m568 acts same if connected to different KNOWN GOOD pc then you will need to have a technician repair or trade up for new. 12fixlouie
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