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https://h30434.www3.hp.com > td-p
Sept 29, 2020 - This printer has no mechanism to keep the paper from sliding backwards and this was the problem. I have discovered that there is a whole opening at the bottom ...
You may have it set to manual feed. Check printer setting on desktop. You will have to do a little searching. Printer options vary quite a bit. Start by right clicking printer and choosing Printer Preferences > Paper/Quality > Paper Source. This is my route, but again yours may vary.
If the printer is picking up multiple sheets of paper, follow the recommendations below:
Keep more than 10 sheets in the In tray.
Ensure media is not loaded too far and extending past the In tray.
Store all media in a dry, cool place. Humid climates will see this issue more often.
Do not print on media that has already been printed on. The dampness of the ink will cause pages to stick together.
If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
Remove the media from the In tray.
Fan the edges, re-square the media, and reload the media properly into the In tray.
Slide the paper width guide to the right until it stops at the edge of the media, then push the paper length guide towards the paper until it stops.
NOTE:
Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door.
Remove the rear-access door (if applicable) and clean the internal rubber rollers with a soft lintfree cloth moistened with distilled water. Wait until the rubber rollers dry and replace the rear access door.
Verify that the correct media size and type is selected in the printer settings along with the appropriate quality.
If this issue still persists, try a different type of paper.
Printers try to fit web pages on a single sheet of paper. If you configure the printer, in the print dialog, not to shrink images and text to fit the paper, it will print on multiple sheets of paper, but the correct size for the images and text.
In a Word document, it depends on what font size you have selected. Most people would rather have the web page print on a single sheet, with smaller images and text than were on the monitor; than tape together multiple sheets for 100% size printout.
Frankly speaking, this problem exists and printer companies always have denied this. What I think from my experience that there is some engineering problem with all these printer, in the way paper is fed in.Still I give some solution which HP's site suggests. See if it works in your case:
Issue
Multiple pages feed through the printer when printing.
Solution
If the printer is picking up multiple sheets of paper, follow the recommendations below:
Keep more than 10 sheets in the In tray.
Ensure media is not loaded too far and extending past the In tray.
Store all media in a dry, cool place. Humid climates will see this issue more often.
Do not print on media that has already been printed on. The dampness of the ink will cause pages to stick together.
If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
Remove the media from the In tray.
Fan the edges, re-square the media, and reload the media properly into the In tray.
Slide
the paper width guide to the right until it stops at the edge of the
media, then push the paper length guide towards the paper until it
stops.
NOTE:
Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door.
Remove
the rear-access door (if applicable) and clean the internal rubber
rollers with a soft lintfree cloth moistened with distilled water. Wait
until the rubber rollers dry and replace the rear access door.
Verify that the correct media size and type is selected in the printer settings along with the appropriate quality.
If this issue still persists, try a different type of paper.
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=gb&dlc=en&docname=c00190540 Please rate me appropriately if you are satisfied with my answer,in case, if you want any clarification please get back to me.
Hi it would appear that the paper is too heavy for the machine check the manual as it will have the spec on what paper can be used and also how heavy the paper could be.
Sorry I cannot be anymore help but try using a paper that is about 10-20 gsm lighter.
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