About a year after I purchased it, started turning off intermittently. I could jiggle the handle or push gently on the front door and it would start again. This gradually got worse and worse until it stopped working all together. I have checked the plug which works fine when you plug other things into it. Does anyone have any idea what's wrong with it or who you call to fix a microwave? Thanks! Yes I have same problem with the microwave working intermittently if you wiggle the door.
It sounds like the sensor for the door has a problem.
The microwave will not operate if the door isn't securely closed, and if the it detects the door as being open (even if it is really closed) the microwave will not allow the cook cycle to go on.
But I would recommend taking it anywhere BUT Best Buy! Try finding a local home-appliance-only repair center. www.MyApplianceService.com is a good place to start.
Take to Best buy
Sounds like an intermittent door switch or a loose door switch mount. Very common.
At our site, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information.
See our listing here on FixYa: http://tinyurl.com/yzjozk
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