MX860 error message reads: ''Rear cover - The paper is jammed. Clear the paper and press OK.'' Opened rear cover and there is no paper. Cover is properly closed. Pressing ''OK'' just redisplays same message. Any ideas to fix this? Can't do anything with printer.

The top cover or rear cover of the printer must be opened and then closed in order to clear the paper jam message. If paper jams occur frecuently, clean the printer and check the quality of your paper or other print head needs to rest or be replaced

1Open the upper-front cover and remove the toner cartridge.2
Look into the printer. Remove any jammed sheets of paper that you find there.

• If the print job only consisted of this one page, reinstall the toner cartridge and close the front cover. Press the button to clear the error, and then try printing again.
  
  
• If the print job consisted of more than one page, confirm the entire paper path is clear before printing again. Do the following:

1. Remove the top paper tray ('Tray 1').
   
2. Remove any jammed or partially-fed sheets of paper you find here, then reinstall the tray.
   
3. Go around to the back of the machine and open the upper-rear cover. Remove any jammed sheets of paper you find, then close the cover.
   
4. Once you have confirmed that the entire paper path is clear, reinstall the toner cartridge and close the front cover.
   
5. Press the button to clear the error, and then try printing again.

• If you cannot locate any jammed paper under the toner cartridge, then check the rest of the printer for any jammed paper. Do the following:
  
  
  
  • Remove the top paper tray ('Tray 1') and look for any jammed or partially-fed sheets of paper.
    
  • If you do not find any jammed pages there, reinstall the tray and go around to the back of the machine. Open the upper-rear cover and look there.
    
  • If the entire paper path appears to be clear, close the rear cover and power off the printer. Reinstall the toner cartridge and close the front cover. Power the printer back on. If a 200 error continues on power up, a sensor in the printer may be malfunctioning. This will require a service call to correct the issue. Please contact Lexmark Technical Support for additional information (see Contacting Lexmark Technical Supportbelow for details).

Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

I've got exactly the same situation/circumstances and error code, the thing different is that my code changes between 3533 and 3528? sorry I;m no help right now but I'll be back if I solve it. Martin. ([email protected])

Try:

• ERROR LCD: The paper is jammed. Clear the paper and press [OK].
• ERROR LCD: Rear Cover The paper is jammed. Clear the paper and press [OK].

Make sure all the paper bits are taken off , now to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken .

When the print head temperature falls, the error is
automatically cleared.
Note:
If the print head temperature exceeds the specified limit
when the scanning unit (printer cover) is opened, the
carriage does not move to the ink tank replacement
position.

Double check as sometimes a small amount of paper will give this error message. If you are sure no paper is in the path/feeder, then unplug your printer from the ac supply for about 10mins (Logic reset) then plug back in and this should have this working again.

I have a small piece of paper jammed in my Canon MX-860 that Cannot be seen from anywhere. Can you help me find so I can clear it

Open the rear clean out cover and check for a jam. Or the rear clean out cover could just be off like mine was. I was get out of paper message. So I found a the HP help manual that there was a rear clean out. I reached around back and found that i twas off, I popped it back on and it works just fine now.

I’m happy to assist further over the phone at https://www.6ya.com/expert/jay_17408fb1a2cad107