I have a HP desktop PC and the DVD/CD ROM keeps opening and closing. How can I fix this? Thanks

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver You might have to physically unplug the leads for this cd/dvd computer then plug them back in restart your this should activate the found new hardware wizard. If this does not fix the problem it might be a registry problem "you only need to do the following" if you cant see your disk drive in windows explorer Close all open programs Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column. Upper Filters Lower Filters Upper Filters.bak Lower Filters.bak If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

if you are referring to troubleshooting your cd rom

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

if this fails to fix the problem


It could be a problem with the lens you could use a liquid type lens cleaner place 2-3 drops on top of a cd/dvd then run it

Well first of all depending on the type of media you are using can be a problem. If you are trying to read a DVD and you only have a CD reader that would be a problem. Now if it wont read any. You will need to replace it with a new cd/dvd rom.

Straighten a paper clip and push it inside the small hole just above the open/close button while you press the button. You'll need to apply some force. This is usually caused when the gear inside the cd/dvd rom is not working properly or damaged. Good luck. Thanks for using FixYa.

First use the following steps:

Use the following link, scroll a little and click on Fix It

http://support.microsoft.com/kb/314060

Click Run in the File Download dialog box and follow the steps in the wizard

When completed restart the computer and check the CD/DVD drive

(you may need to run Fix It twice)

this is due to improper connection of wire from optical drive to motherboard i.e check whether the power cable/ide(sata)cable is not loose.Also clean their plugging area.problem will be solved.thanks.

the error you are seeing is because a piece of your software such as internet explorer has been corrupted or deleted the cd rom your pc is asking for is a system resore disc. find yourself an xp disc if that is the os you are using and do a repair that should fix your issue

Replace the Drive

You will need a low profile dvd. Do you want a part and vendor?

Worldvet

you cleared the bios settings by removing the battery.
Go into the dell bios at startup F2
make sure it sees the cd rom drive
then save and exit
should fix the issue