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Sounds like either the Monitor is bad or the Video Card is bad. Try plugging another monitor on the computer and if it can't show a display then more than likely the Video Card is bad. If it shows on the monitor you just plugged in, then the original monitor is bad.
Actually, this problem can be fix going to power management under control panel. You have to log in in safe mode in order change configuration. It displays stand by monitor and you choose the time that you see fit.
the monitor is going into power saving mode ... it can happen if it is not receiving any signal from the pc ( pc is not running or booted properly, bad video cable connection monitor to pc) or the pc is itself in suspend/standby mode.
elainenemeth, Hi, Tell me more! How old is this LCD monitor? Is it out of warranty? Did the "SHUT-DOWN-IMMEDIATE" problem occur without warning? Did the BenQ display a "perfect" image the day before? Did you actually count----1001, 1002----1010 and then it shut down, after pushing the monitor on button. Did you do the "flashlight" test? With monitor connected to a "known-good", fully booted pc with Win Desktop displayed, TURN ON the monitor! Did it display the desktop for 1-2-10 seconds ? What did you see or not see when you pointed the flashlight at different angles about 1-2" inches from the now dark (black) screen? Get back to me with your results. I will offer the best advice possible to you as a consumer/user of LCD/FPD monitor. I'm louie12fix on fixya or lmistyrel @ aol.com Bye for now.
I think you have the display shut off. the button on the bottom left will shut screen off. It will come on for a few seconds if you touch the screen, but will shut off again. just push the display button again and it should stay on.
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