KitchenAid K5SS Heavy Duty Commercial Stand Mixer Logo
Anonymous Posted on Feb 26, 2010

My k5ss mixer will not start ,I remove the 2 screw on each side of the head, i put them back and now it wont start

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  • Posted on Feb 26, 2010
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Hi DENAULTR, I hate it when that happens. Those two “screws”’ are your mixer’s electric motor brushes. The slotted black threaded plastic parts are just the Brush Holder Caps and are the protective covers to the brush holder assemblies. They allow access to the brushes when they need to be replaced without having to take the whole mixer head apart.
From what you’ve described, I suspect that one or both of the brushes is (are) not seated properly when you reinstalled them. The brushes need to be installed so that they both seat correctly on the armature's commutator or you won’t get any ‘juice’ to the motor. See the illustration below:
my k5ss mixer will not start ,I remove the 2 screw - 9218969.jpg
I'd suggest removing them again and making sure the concave contact face rests completely on the armature’s commutator. If you've turned it 90 degrees too much, it won’t seat properly and you get no power to the motor.
It would also be helpful to have the Parts List manual on hand. If you're lacking one, you can download a PDF version Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
Turn to pages 6 & 7, titled “Motor And Control Parts”, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the part names and numbers. Locate Illus No 47, Brush holder assembly that includes Illus. Nos. #28, 32, 33, 34, & 46, and Illus. No. 29, Brush & Spring assembly respectively.
The Parts List illustration along with the picture above regarding the orientation of the brushes should get your mixer powered back up and operational. Good luck! I hope this helps. Howard, Burke, VA
If this solution has been helpful to you, please rate it, thanks! -hslincoln

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The K5SS is very similar to the 5-qt. tilt-head Artisan Stand Mixer.
You need to adjust the mixer speeds. Obtain a copy of the K5SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
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2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
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5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
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to achieve a speed of 180 RPM.

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