If u r not using windows xp sp2 or vista windows 7. u have to install mass storage driver software that is given in a cd with ur mp3 player.
if u r using wndows xp sp2 later.. install the driver in cd n chek it.
try all usb port in ur system or check it with another system...
if data cable is provided chek it with a new data cable.....
if all this fails there is a problem with ur player... n if ur player s still in warranty just take it to ur dealer........
for more contact me [email protected]
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