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it may be your phone is locked. check whether your phone is locked or not.i
hope you know how to check whether your phone is locked or unlocked. if
you dont know follow this method. try inserting other network sim card
in your phone apart from yours. if it accepts it then your phone is
unlocked else its locked. you need to unlock it. you can try unlocking
your phone through codes. i suggest you Wickedunlock.com to unlock your phone.
You can get the unlock code through online..........give your IMEI number and get the unlock code for ur mobile.... i will suggest the website Unlock-Zone.com which is doing good service .....you can approach this website. This site is nearly perfect and they were recommended highly in the cell phone forums. I used them to unlock my cell phone. contacted them and within 30 mins i had my unlock code and my phone was unlocked. Hope this helps.
get the unlock code by contacting your current service provider
customer care department. If your phone is locked you can use any of
your friends phone to make this call. The
provider will then provide you the unlocking codes. Everything is done for free of cost and you are not going to be charged
for this process.
Another alternative is, you can take the
phone to any authorize phone service center to help unlock the phone,
because to unlock your phone, you will need some kind of software, USB
etc to unlock the phone, so you can also go a nearby phone service
center to unlock the phone,
but calling your network service provider is the best because they have
the records of your phone and can easily help to unlock it. This are the
two reliable means you can unlock your phone.
the batteries dead. you need a new one because after the battery dies it wont awknowledge the charger or battery. same thing happened to me. honestly this phone is a piece of ****. youre gonna have a lot more problems ttrust me. im having a problem with it now.