Roadmate 700/760 freezing/locking up

Hi Gloria,

To delete a Map, please go to: Settings> Select Map >To select a map to use, tap map selection and tap OK > To permanently delete a map from your TN20/TN30, tap Delete

Hope this helps.
Regards,
Gaby
Motorola Mobility

Magellan® RoadMate® 1200 Software Update Version 1.50/3.12 - Release Notes This update applies to Magellan RoadMate 1200. It includes the following features, fixes, and improvements:

Improvements:

• Point of interest (POI) Search Improvements reduce POI search times
• Map Draw Improvements improve zooming, panning, and time to display the map

The software update version corresponds to your current software version:

• If you have software version 1.46 or 1.48, your software will be updated to v1.50.
• If you have software version 3.10, your software will be updated to v3.12.

You can locate your software version by following these steps:

1. Start at the Main Menu.
2. Press the arrow on the bottom right of the screen.
3. Select "User Options"
4. Select "System Settings"
5. Select "Next"
6. Select "Product Information"
7. Your software version is on the line titled "Firmware Version"

Download Update: (Click here:)
I WANT TO DOWNLOAD THIS UPDATE

using your touch screen, go to tools> my data> set home location> you can use your current position or you can enter it. then it will be save as a home address

Go to User option, choose region, select Canada. I have this unit. My problem is I can't input correct street address or street number. You can input 1500 but not 700 Ste-Catherine, Montreal, QC. The support told me to buy a better one. What I am going to do with this one?

I was in same situation with a magellan roadmate 1212. From what I can tell, the "daylight savings" is not what many of us may be accustomed to... that is, that it means that the location you are at follows daylight savings as happens with Windows or many other devices.

I bet those in Arizona never had a problem becuase they don't follow time zone... let me explain....

The daylight savings seems to state "are we currently under daylight savings time?" if we say yes (as you would normally state in your Windows computer setting (that would determine when daylight starts and stops and adjust pc time accordingly), the magellan 1212 instead will "ADD" one hour to the time stated by the Satellites regardless on whether it is summer ... or not.

So, if you happen to live in a time zone that follows "daylight savings" and you currently are under "daylight savings" time, then set it so in the "time zone".

So, there are two things you have to do:

/menu/user options/system settings/time zone/

1)Set your time zone
2)If currently under Set/unset the daylight savings set button to yes and manually move to no when not on DLS.

The explanation I found in MagellanGPS website is below, but never mentions what is the meaning (I should say effect) of the "daylight savings" button checkmark.

Magellan GPS receivers are not able to set the Time manually. In order to have the correct time set on your Magellan GPS receiver, you must set the proper time zone you are located in (ie Pacific, Central or Eastern). Once the time zone is set the exact hour and minute will display as information is received from the satellites. The following information will assist you on setting the time zone on your Magellan GPS. For Outdoor Triton series 200, 300, 400, 500, 1500 and 2000

1. From the map screen press Menu and select View
2. Select profiles and press Enter
3. Select hiking and press Enter
4. Press the Page/Go To key once and scroll down to select time zone
5. Press Enter to select your time zone and Enter again to confirm.
6. Press ESC repeatedly until you return to the map screen.

Note: Make sure Daylight Savings is adjusted accordingly. For Vehicle Navigation series Maestro and RoadMate 1200-1430

1. From the map screen select Menu
2. Select User Options
3. Select System Settings
4. Select Time Zone

Note: Make sure Daylight Savings is adjusted accordingly

I think Magellan makes it so if you don't update your map every year it will freeze up. Mine does the same thing and they told me to buy an update for $99 last year so I did and it worked and then after it started telling me my map was over a year old this year it started freezing up again. I don't want to pay $99 every year to keep this thing working. I wonder if Garman or Tomtom does the same thing.

Hi - I have the same model GPS but I've been unable to locate a copy of the CDs and I'd love to get a copy of them - would that be possible? My email address is [email protected].

As far as re-installing he maps, here's what I've found. I think this might help:
Locate the files that are loaded on the computer.Magellan Roadmate Manager example: C:\Program Files\Magellan\Magellan RoadMate Manager NA\Map\Basemaps
Copy all files. Make sure your Roadmate is connected and click on Example E:/Removable Disk and paste them with other files. It takes a few seconds to 1 minute to transfer the 25.5 mb file so don't unplug it until it is finished.

Hussam.. I believe the newest software upgrade you can get for the 700 is version 4.32 which is the same version used on the 760's. The maps are stored on the hard drive, so I do not think a reset will help but here is how it's done. 1. At the user select menu (first screen to appear after initial turn on) hold down the zoom out key (-) and the repeat button (on top of your unit). 2. Once at the "secret" menu, select reset user data. This will reset all of your personal information from the unit. All of your POI's will be deleted as well as your user name (which you can re-create of course) 3. Your unit will re-boot automatically and that's how you reset your unit. Like I said though, I do not think this will revive your maps. If you have the maps on a DVD-CD then you can reload them that way, otherwise send it to the Fort Worth, Tx repair center and they have the proper program to load data directly to the hard drive. Good luck! -Daniel

Perhaps it is just a matter of old maps. According to the Magellan web pages, new maps will be available for download and update in August 2007.

Try resetting user data. At user menu, press "-" zoom out and repeat button at same time. select reset user data, it will reboot automatically, then check to see if it is any better. If not, hopefully the software came with your unit and you can re-install it. Good luck and let me know if you need help with the installation. Daniel