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You haven't told us where the "sound" is coming from... If you are ONLY plugged in one channel that is all that will be recorded. We can't guess at how you are setup. Please provide an adequate description. If you only have a mono signal to start with, then get a WYE connector and jumper to the second channel.
OK... first thing is to DUMP ALL anti-virus and Anti_spyware and real time defragging programs as these resource hogs **** processing away from teh sound generation. Also is you are recording at the same time, if your disk is fragmented requiring a lot of head movement to record the time lags can cause buffer underruns and break up of audio... and eventually having the audio program "crashing" due to lack of throughput.
When doing audio work suspend all the resource hogs like the above mentioned programs. It is a good idea when recording CD's as well.
I havent played with acid a lot... but this is what i can tell you... most of the softwares have configurable inputs... seems like your inputs are configured as stereo input and hence it will pick up the signal from both the left and right discreetly... which means that you would need to feed audio to both the channels for the meter to pump on both bars...The other option is to PAN the track center and not hard left right... this would get audio to both ears of headphone as well as the output meters... these are basically some of the few things tht will get u sound on both ears and bars... The bigger question here thoug is why do you want to record in stereo?? and not mono?
Are you plugging the instrument directly into the computer? If so you only have mono jacks from your bass, guitar so on and so forth! So in channel in only one to record! Try using a stereo microphone and record pointing at the amp. That way you will get stereo through your device. If that is not the problem make sure that the settings on the Prosonus is set to output stereo. And for most check all your plugs to make sure they are stereo inputs and outputs.