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Anonymous Posted on Feb 21, 2010

Disk check??? Hi. My A5 (160 GB)has been working just fine since I got it for Christmas but just yestrday it has stopped letting me access anything on the media centre with a mesage saying 'Media centre features are not available while the disk is being checked. Please wait until disk check is over.' The message has been there for some time and I can't use any of the media centre but I can use the internet. Can you tell me what it is checking and why, and whether there is something wrong with the device? Thank you. Kelly x

  • Anonymous Feb 26, 2010

    Hi Sheila.
    Thanks for the advice. I connected the Archos to my PC but it is not showing up in 'my computer'. Though it is charging fine. I guess this is problem number 2?!


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2 Answers

Kelly

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  • Posted on Feb 26, 2010
Kelly
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Hi Kelly from another Kelly.

For some reason your computer is doing an auto scandisk on your new drive. A 160 GB drive dould not take more than about 40 mins to check unless there are major issues with the NTFS itself.


This text / procedure is for XP. But go to my computer and rt click the icon in the start menu and then choose properties. That will bring up the system properties window.

Then click on the device manager

Expand Disk drives by click +
Your new HD should be the 2nd or (last drive)
Rt click the drive and choose properties
Once that comes up click on the troubleshoot bar and it should walk you through finding out what is happening with your new HD and help you correct the problem at that point.

Thanks for using FixYa!

Kelly

  • Kelly
    Kelly Feb 27, 2010

    You can go to the control panel and try the "Add hardware option" Then see if you can Add your HD. If it doesn't just plug and play there may a cable problem. I can undestand how you would be frustrated.



    Kelly

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Rinoo Kumari

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  • Archos Expert 2,973 Answers
  • Posted on Feb 21, 2010
Rinoo Kumari
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Kelly,
Since you have been accessing the net on your A5, it seems that the device has been infected with a virus. Connect it to the PC and scan with your antivirus SW. Also when it has been disinfected, you must plan to install an anti virus on the device to avoid such problems in the future.

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