I got this washer used and from the start it has caused problems. It will get about halfway through the wash cycle and then quit without finishing or draining the water. We have a had a repair man come out three times and each time he has found a small clog and removed it. It then works for about two weeks. I am wondering if there might be a clog in the filter or another place that the repair person is overlooking since it seems to resume working. how do I open up the washer and what should i be looking for? I have a Kenmore 24082, but no owner's manual.
There should be a large drain plug on the bottom front right hand side. Unscrew it and check for items stuck in there, normally a sock or hair clips etc be careful there will be water in there so be ready with a mop. If it's clear, no obstructions check the drain pipe isn't kinked or squashed, it's worth pulling the machine forward putting the end of the drain pipe in the sink and watching what happens while it goes through a washing cycle.
SOURCE: Drain Problem
The first thing you need to try is to pull a vacuum on the drain hose to see if you can pull water from the tub. You can do this by using a wet/dry shop vac and connecting it to the end of the drain hose. If the water drains from the washer you may not have a clog. It may actually be a bad drain pump. If water does not flow, or is draining slowly you will need to check the drain pump AND the hose between the pump and wash tub. You can accomplish this by removing the lower kick panel under the door. There are three 7mm screws under the bottom edge. The drain pump is located on the right hand side of the machine or directly in front under the wash tub. It is the ONLY pump in the washer so it should be easy to find. There is a clean-out access that you can remove to clean out the pump impeller. Removing this access will cause whatever water is remaining in the tub and drain lines to come gushing out. That's why it is important to try to remove as much water as you can, FIRST. Even if draining the tub with a vacuum is slow, let it drain. When removing the drain access, look for anything that may be obstructing the impeller. I have found items as small as a Q-tip can stop the pump (believe it or not). In a nut shell: Pull a vacuum on the drain hose - 1. WATER DRAINS EASILY - failed drain pump or obstructed impeller. 2. WATER DRAINS SLOW - Obstructed drain pump and/or drain line. 3. WATER DOES NOT DRAIN - Serious obstruction somewhere in the drain line BEFORE the pump (usually a sock or wash cloth that has worked it's way between the basket and wash tub). *You will notice the drain hoses collapsing as you pull a vacuum if there is a serious clog. Let me know if this helps you.
SOURCE: Kenmore 44072 Front Load Washer Drain Hose Cleaning
Try this link for step-by-step instructions. More than likely you will have to clean the drain pump as well.
http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front
If you are having trouble draining the water from the wash tub, and cannot get it to drain with a shop vac, you can drain it directly from the tub. If you don't own a shop vac, you may have to bail. If your drain pump does not have a clean out trap, remove the inlet and outlet hoses to access the inside of the drain pump. Inspect the pump impeller for obstructions and/or damage. If the water will not drain when you try to pull a vacuum on the drain line, you may have to disconnect the drain hose from the bottom of the wash tub. In some front loaders, there is a ball valve in the drain hose from the bottom of the wash tub to the drain pump. This ball can act as a collection pint from lint and debris. You will need to remove the hoses from the bottom of the wash tub to clean this area. I would recommend doing this as a LAST resort. Often, it can be difficult to reconnect this hose to the tub and get it to seal correctly. I hope this helps you. Please post back if you need further assistance.
SOURCE: Kenmore front-load washer stops at rinse cycle
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!
SOURCE: Kenmore Elite HE3 F02 error
If you checked the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.
I recommend you remove the inlet hose, first and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.
It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:
http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load
Replacements can be purchased at any of the following websites:
searspartrsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com
Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.
If you have any questions, please post back and let me know. I hope this helps you.
The LD fault code indicates that the washer took longer than 5 minutes to pump out the water and reset the water level pressure switch. You should be able to press STOP/CANCEL to clear the display.
Check you drain hose for kinks or clogs. You could have a clog or failure in the drain pump that is causing this problem.
You can use a diagnostic test to start the drain pump. To start this diagnostic test, press the following keys in this order: SET DELAY TIME, END OF CYCLE SIGNAL, SET DELAY TIME, END OF CYCLE SIGNAL. The display should show "dt" after this key dance. Press the JEANS/COLORS key to start a 60 rpm spin and drain test that will terminate after 40 seconds. Listen for the drain pump. It should be running during this test. Also listen for unusual noises from the pump that could indicate that it is clogged. You may be able to drain the water from the washer using this diagnostic cycle depending on the severity of the clog or failure. If not, you may need to manually remove the water. If you are able to safely access and clear a clog in the drain pump or drain line, you may be able to repair this problem yourself.
One cause for siphoning is simply that the drain hose discharge is below the fill level of the washer tub. This picture shows the minimum drain height needed to avoid siphoning. 54 views
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