Paper is jammed and unaccessible to pull out is

Open rear cover. Press green release lever upward. Push paper backward (out of top toward back) When all paper out of upper roller, pull remaining paper straight back. It will move easily.

I'm sure this is too late for the original post, but it might help someone who comes along later (like me)

remove cartriage from printer then pull paper inside or out side from printer

HOW DO YOU RESET HP DESK JET 2360.iT KEEPS SAYING PAPER JAM,BUT THERE IS NO PAPER IN IT.

This typically means there is still paper stuck somewhere in that. My guess is that whatever paper as removed tore as it was pulled out. Look carefully everwhere you can.


Friendly, Inexpensive, REMOT Computer help!

remove rear side door and clear for any paper jam restart printer and check function

document feeder jam

Hi , I think the belt which moves the cartridge is worn out or it could be something to do with the sensor.check both and should work fine.

There probably is, in fact, a "paper jam". A very tiny piece of paper is stuck somewhere in this printer. If the printheads (where the ink carts. are) move freely when cover is opened, it's most def. a paper jam.

gurutim

HP printers have a panel door which you can open when a paper jam happen..it is usually located at the back of the printer.

I have exactly the same printer, here's how to remove jammed paper.
1. Unplug printer from mains and your computer. 2. Turn Printer around 3. There is a darker-grey panel with a knob in the middle of it. Turn the knob anti-clockwise to release the panel 4. The jammed paper should loop around the roller. Gently pull on the loop slowly until it has released fully. 5. Put the panel back on the printer and turn knob anti-clockwise to lock it into place.
Hope this helps.
BurntLime