Hi
Thank you for your query
Please try the folowing
Please try the following
1) Start Laptop
2) Continuously press the F8 key until a startup menu is repsented
3) Choose safe mode from the menu
4) Once safe mode has loaded up click on Start>Programs>Accesories>System Tools>System Restore
5) From system restore choose 'restore my computer to an earlier time'
6) From the calender presented please select a dat in bold lettering back a few weeks before this fault was seen
7) Choose the date and click next..............follow the instructions through
If the system restore fails as above then unfortunatley you will need to purchase a copy of windows and reinstall by putting the CD into the drive and rebooting the laptop
If this has been useful please leave postive feedback/vote/testimonial - Thank You Again
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