Epson 9800 I keep getting an error that states "low paper". Which is meant for low paper on the roll. I have lots of paper left on the roll. The same error comes on if I'm trying to print sheets also. The printer is only 1 week old. Any suggestions besides take it back? Thanks

you have to chose sheet paper before sendding the print command.

hi the sloution to the problem is that to go ahead and try to reset the printer and it will definetly work ,

if you get stuck on some problem try to get in touch with me on fixya

yur black ink has dried compltly.... i think yu have 3 blac catridges.. replace 1 of it.. i meant refill it.! it will work!

Hi tom_kolasa,


Here is the manual for your printer model. Epson Stylus Pro 9800 Printer Guide
http://files.support.epson.com/pdf/pro78_/pro78_gd.pdf

Hope that the manual contains everything you need from nozzle check to sensor errors.

On the machines control panel set to sheet fed (pressing the left button will change from Sheet, roll and roll with cut). In the print settings select your paper profile. On the page setup choose sheet. In the pull down menu you should only have basic paper sizes, no custom size. choose 20x30 and try again.

let me know if this helps

sounds like you need a new sensor. call tech support

you have left it on sheet feed what you need to do is press the button on the top which is furthest to your left until it shows the paper until the led panel shows a pic of a roll of paper with scissors

Set the roll size to 44 inch, set your left margin to 0 (in your preprint software), experiment. With margins set at 0, using Onyx Productionhouse 7.3, the 9800 will print approx 41.8 inch image on 42 inch roll 43.8 on 44, etc. This is considered borderless printing. No matter what size roll you tell the printer it has in it, it will print to about an eighth to a sixteenth of an inch short of the paper's actual edge (that's the left side of the roll paper coming out of the printer - the right side of the print). If you load, for example, a 36 inch roll, tell the printer its a 44 inch roll, and send a 40 inch wide print, with a left margin of 0 it will print around 35.8 inches, cutting off the image just before it would overprint and get ink on the machine (1/8 - 1/16inch before the edge of your 36 inch stock). It is possible that these tollerances will be different depending on what software you send your images with... hope this helps!

service for that unit - call the manufacturers tech line and they'll give u service center nfo - it it's still under 2 years - repair will be free of charge

Are you setting up a custom paper size each time? Check out page 91 of the 9800's user manual... it has a table of recommended custom paper widths for borderless printing.