Washer won't drain and some cycles won't work

Hello Robert. If you have heard any kind of squeaking or squealing or rattling while the pump was running, replace the pump. You mention a humming noise. Also a sign to replace the pump. When FP pumps fail, they will not spin at the correct speed and that is why when you run it in diag mode you can pump out the water as it runs until you stop it, but will not drain in a normal cycle. Be VERY careful when you replace the pump. Make sure you get no water in the new pump windings when replacing the pump or you will WILL take out the machine controller. Pump p/n is 479595

Have you tried reverse flushing the drain hose?
If you can get the outlet/drain hose to the washtub cold tap
wrap a towel around the hose and tap to stop water going everywhere whilst slowly turning up the water pressure
from the tap.
(Any leaks STOP and check your hose clamps/connections are all tight.)
Water should now be flowing into the machine bowl, and
hopefully turned the pump, and cleared any blockages.

Hope it helps

you need to vacume out all the water so you make it light, then dolly out the washer to some place you can drain it. now take off the front of the washer and locate your water pump, its attached to your drain line. take off drain line to water pump and see if anything is clogged in the pump. This is most likely what is wrong if it wont drain. hope this helps.

Did you pump make loud noises before the machine stopped.
if pump did, replace pump and get the fuse in the board replaced.

tip machine back you can access pump from bottom pull off and clean out if that dont work replace pump.

Clogged pump stopped up drain. If the washer does not think all water was pumped out in 8 minutes then it shuts down. Slow drain is my first inclination.


If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

YES !! check out the DRAIN MOTOR PUMP it could be clogged , AJ

replace the control panel or have it repaired,there is no e20 listed as a trouble code,so it needs to be replaced.

To clear latest stored error code:

Place the control into Diagnostic test Mode.

• Turn the program knob clockwise 9 clicks from the Start Position. The control will signal the last error code.
• Press and hold the Options and Pause Cancel buttons for 3 seconds. The code will be cleared.
• Exit Diagnostic Mode to return the washer to normal operation.

Error code - Fault condition

E11 Fill time too long.
E13 Water leak in tub or air leak in air bell.
E14 Reed switch.
E21 Water not pumping out fast enough.
E23 Drain pump relay on control board failed.
E24 Drain pump relay on control board failed.
E31 Better models. Pressure sensor not communicating with control board.
E35 Better models. Pressure sensor indicates water overfill.
E41 Control board thinks the door switch is open.
E42 Door remains locked after cycle is completed.
E43 Control board problem.
E44 Control board problem.
E45 Control board problem.
E46 Control board problem.
E47 Board thinks the door PTC circuit is open in spin.
E48 Board thinks the door PTC circuit is closed.
E52 Bad signal from tacho generator.
E55 Motor overheating.
E56 High motor current.
E57 High current on inverter.
E58 High current on motor phase.
E59 No tacho signal for 3 seconds.
E5A High temperature on heat sink.
E5B High temperature on heat sink.
E5C High temperature on heat sink.
E5D Communication problem.
E5E Communication problem.
E5F Communication problem.
E67 Input voltage on microprocessor incorrect.
E75 Better models only. Water temperature sensor circuit.
E76 Better model only. NTC temperature for the cold water valve over the limits.
E95 Communication error.
EB1 Incoming power frequency out of limits.
EB2 Incoming line voltage above 130 VAC.
EB3 Incoming line voltage below 90 VAC.
EF1 Clogged drain pump.
EF2 Too much soap.

Throw it away and buy it new one

Get the strings coins and sand out the pump and retry

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61