HP PSC 2210 All-In-One InkJet Printer Logo

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Posted on Feb 27, 2008
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My hp 2210 will not receive faxes

I can send faxs but can't receive them

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  • Expert 181 Answers
  • Posted on Feb 28, 2008
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Joined: Feb 27, 2008
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Ok the first thing you need to check is to make sure that you have auto answer turned on so that the machine will pick up when you are trying to receive.

There are alot of different factors that can effect your ability to receive a fax - see the link attached from hp's website and read about your specific setup. Things that can effect the fax would be voicemail, digital phone line, distinctive ring service, call waiting, the fax being plugged into a strong connection.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00036559&cc=us&lc=en&dlc=en&product=79499&dlc=en&lang=en

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Related Questions:

0helpful
1answer

I have a hp 2200 all-in-one printer. For some reason it will not receive faxes . I tried to send a fax from work to my home fax & I got a no answer error. I tried calling the number & all it does...

For that you have to enable auto answer in your printer.
For that go to printer menu settings there you find option for enable auto answer in fax settings.
then it automatic receive fax.
Let me know if you need more assistance.
Thanks.
0helpful
1answer

1. I can send faxes, but cannot receive them. 2. Can't scan documents.

You will have to set the fax to auto receive faxes. The "How To.." guide will be in the manual that came with the printer. During this set up you will put your fax number and the setting that is needed. Also i had issues from some customers that had a similar issue because they did not properly put the phone cord in the correct port in the fax, please read the diagram. this is very common, but easy to fix issue. most of the time ;)
0helpful
1answer

Will not fax out, or receive faxes

Check the FAX cable and make sure it is a FAX cable. There should be only 2 gold
contacts when you look at the cable jack. Phones use a 4 contact cable.
0helpful
1answer

No fax result

Can you please be specific of the issue you are facing, it does not clearly indicate the issue.

Is it that you are not able to receive fax daily are you sure that you are been sed fax every day..?
0helpful
1answer

Sending fax

Iam afraid HP Supports VOIP Services, they always says that we do not assure fax in VOIP Service because it is not analog it is digital they always refer to your service provider
Also you can tried reducing the speed of the fax machine
That is> Press Menu/Setup> then scroll toAdvance Fax setup> Then Fax Speed> then Press Ok> And reduce the speed to Slow and then try.

Good Luck
0helpful
1answer

Cannot receive fax

1st is the LINE and second is to connect the telephone.
To send and receive fax, u must connect the line into the first jack.
0helpful
1answer

Receiving fax

First step to check is if the auto answer is on in the fax machine.

And as there are multiple users with same issue but different model units,please be specific of the model number of the All-In-One you have.

For PSC2210 try the steps mentioned bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00036552&dlc=en&product=79499

Good Luck

For Communication Error 283
Check the resloution in the link bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02549&cc=us&lc=en&dlc=en&product=441125

Good Luck
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