Verizon has been having many problems with this phone, and i am not sure why they continue to sell it. Mine is just over 6months old, and has had its fair share of problems ranging from shutting off and telling me it had an invallid battery (this was after having it for 3months), and now after just over 6months its screen going blank, or freezing. Id take it back to them for a replacement, or turn the phone off and lightly hit it against your thigh and turning it back on.
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