After setting up the printer correctly, roll is tight, labels print etc, but half the address is missing on the top. Its like the roll should be in the middle, then it would print fine, but that would be wrong.
Hi there,
A while ago, we were having similar issues printing our address on rolls of labels using mail factory. After looking around the web we found a company in the midlands that could implement multiple databases into their thermal printing machine, ie take your database and create unique thermal labels based on your data. Saved us messing around really, and still allowed us to do one off labels for each customer for example.
Have you tried restoring your printer properties back to it's default settings? or you can also adjust your margin settings which sounds like the issue but let me know if this helps.. thanks, d
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The printer is a LabelWriter 400 Turbo, and I'm using Address Book (Mac OSX) and Mail Factory to print. The results are the same.
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