Question about HP Compaq ProLiant DL380 G4 Server

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I have tried x2 chassis and working memory but cannot get the full 12gb installed and runniing with Win 2008R2. it only takes x4 2GB sticks. Have tested all sticks in other machines and in same one individually but won't except all 6 sticks at once. Any advice ??

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Please see the below table to find you are on the right track.

Windows Server 2008 R2 Datacenter 2 TB
Windows Server 2008 R2 Enterprise 2 TB
Windows Server 2008 R2 for Itanium-Based Systems 2 TB
Windows Server 2008 R2 Foundation 8 GB
Windows Server 2008 R2 Standard 32 GB
Windows HPC Server 2008 R2 128 GB
Windows Web Server 2008 R2 32 GB

Posted on Feb 22, 2010


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Hi Steve,

Here are the specs for this machine:

You should be able to install & use 16GB (max) in that machine provided you have the memory type required and you have a 64 bit OS installed on it. HP also notes that the OS may further reduce the amount of memory on the machine. I would start by disabling the quick boot feature in most BIOS screens so that the memory can be checked and :"counted". If it goes up to 16GB, the memory is good and the OS is limiting to ~12GB. If not - there a bad chip / stick somewhere.

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1 Answer

Ram won't work

and old A rig from the dust bins at goodwill.
NO OS stated, nor BIOS version stated at BIOS info page.
and matters.
I'll assume there is no OS and just BIOS fails.
Leave bios in auto on DDR2. for sure.

getting good ram for old PC is not easy
you do know the old MMC (mem manager controllors)
stuck then right,> on density and type not just simple speed and fits slot. very complex that.
the sticks have ID chips that the BIOS uses to set them up
if the BIOS dont like your mem sticks it will never work.
The BIOS will run at the slowest speed of the slowed stick installed.

first ill attempt to read you PC full spec.
HP dont have it now , its gone to dead legacy mode. deleted the books.
looks like its 11 years old.
2006 made, oops not good
Athlon 64 X2 (W) 3800+ 2.0 GHz
The Atholon sets these rule(unlike pentium 4s)
on memory.
if you read the data sheet on it its very restrictive.
it does support 4x1gb,
Kingston memory pages i bet fails to help you , i bet.
they dont make them now. so..... leaving only fleabay used mem.
not good that.
PC2-4200 MB/sec
240 pin, DDR2 SDRAM
430 rules next , the HP pages are gone and the qualifed DDR pages with it... making , help on any Legacy box very hard.
but I do have facts on MMC
The BIOS rules ARE HPs and are now lost in the sands of time.

in most cases if you try each stick 1 by 1, on bank 0
if any stick fails in BIOS that stick is bad or not for the
Athlon 64 X2

The Athlon like all old processors even i3 and i5
have rules on max size per stick
max for all banks.
and chip density rules per stick
and even some can not run sticks with chips on both sides.
this is due to data bus capacitance rules too (limits)

why mess with this old air box.
why not get a modern 2 core mobo, say and I7 or
FX amd 2 core.

off hardware secrets page. (oxymoron)
Used by Athlon 64, Athlon 64 FX, Athlon 64 X2 and Sempron (some models) processors. On these models the embedded memory controller supports DDR2-533, DDR2-667 and DDR2-800 memories at dual channel configuration, meaning that the CPU accesses the memory at 128-bit rate if an even number of memory modules is used. Keep in mind that the memory controller found on socket 754, 939 and 940 CPUs supports only DDR memories.
you are running at
2.0 GHz 10x 5div = 800 MHz memory rate.

if we had the missing HP manual on memory
you would see a complex set of rules for population.
1 or 2 channel mode.
the Athlon chip maker and the mobo designer sets these rules.

try these,. they have a warranty

with 32bit os, the memory will show as 3GB (or tad more
never 4gig.

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According to the technical specifications of your computer you should be able to install another 4 gigabyte Samsung DDR3 ram stick, there are some pros and cons, if you have 3 modules of 4 gigabytes each memory operations are a little bit slower, but if you have problems with any of them you can take it out and problem solved. the other case is getting a single 12 GB module, The pro is memory operations will be slightly faster, the contra is if your memory module fails, you will have to get a whole new module to replace the damaged one.

I would play safe and buy another 4gb module and install it, try to buy the same brand and speed to avoid compatibility problems.

Have a nice day.

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1 Answer

I put the memory stick in the usb port and it came apart..It doesnt recognize it at all. I have pictures on there that I can replace...Help!!!


The reference you make to a memory stick is wrong and may lead you to the wrong answers. The 12GB StorenGo is anything but a memory stick.

In fact it is a 1.3" hard drive in a protective case. If you ask for, recieve and follow advice designed for memory sticks you may verywell further damage the device.

Please treat this as you would a PC harddrive however small it may be. If the device came apart but did not short there is a chance it can be re-assembled. If there were any shorts or lost parts it will likely need to go into a lab.

Please reply with more detail regarding it falling apart so I can help you assess the situation better.


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Try locating your memory sticks under unit, try taking them out and resitting them, try also resitting your hard drive.

if this does not work let us know

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