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Hi, Try connecting your phone to some other phone lines in which the caller id is working properly and this way you can check if the problem is with your device or line.
For all the phones to display the caller information properly, CLID (caller line identification service) should be enabled for your landline connection. Please contact your phone line provider to enable this service and you should be able to see the caller id information in your panasonic device.
I hope this is helpful to you thanks Please rate the solution
Is your phone operated off a panasonic system? is so you need a caller id card. if not then you would need to inform your phone service provider that you need caller id. if you have caller id and you do have the caller id card you would need to get a hold of a panasonic tech who could turn on your c.id as long as it is being provided from your phone service and the card is installed.
Okay well i'll just give you the long and short. If your caller id was working and then it all of the sudden stopped working you need to call your phone service provider and notify them. If you just got these phones installed then you would need to get a caller id card and turn on the caller id prompt from your phone system.
Any Caller Id phone bought in USA will not show the id as the Caller id format in USA is FSK and in India it is DTMF. You need a caller id converter from DTMF to FSK. It is available online on www.ebay.in Just type DTMF to FSK converter and the item will be displayed. Right now it is avilable only with a seller in Bangalore and the price is Rs.589/- per piece. I bought it and it is working fine.
If you are using standard telephone lines, the LCOT cards have to be fitted with Caller ID boards to be able to retrieve the data. If you have the boards, and you have turned on the Caller ID feature on each telephone line, your phone company is not providing the service.
We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.