Question about Avaya Corded Phone avaparp18d

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I have an Avaya Partner 18D phone here at work, I had reset the phones accidentally. Now everything works fine, besides the page button. I am unable to press "intercom" then "page all" to say anything to other departments. The furthest I have gotten is being able to program the former 'pageall' button to one phone in the department, and im able to speak to everyone in that department that way, but what about the other departments?? Also, some calls, NOT ALL, when they come in, the phone rings once and it is picked up for some reason by i dont know who!

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When you reprogrammed, did you do #505, group 7 to tell the phone system what ports the voicemail was? The voicemail is picking up because the ports are set to ring (which gets turned off, when you tell the system those are voicemail extensions by using #505)

If there were phones that were paged before, my guess is that they were in a calling group, then there were buttons set to page the calling group. (Intercom *72, 73, 74, etc) Intercom *70, pages overhead as well as the phones in group 1 (71)

Posted on Feb 16, 2010

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