Toshiba DKT2010SD Phone Logo
Posted on Feb 16, 2010

Wont Ring, Wont pick up another line, upgrading phone lines

I have a toshiba DKT2010-SD phone system in my office. I have several issues:

1) one phone's ringer for the 3rd line does not ring. The other lines ring however.

2) another phone i cannot pick up the third line at all.

3) i have recently upgraded to 4 lines. None of the phones can pick up the 4th line. is it possible to program the phone so it picks up the 4th line?

4) all phones: When i hit #9876, it does nothing on the phone. what's going on?

thank you for anyone being able to help! i'm going nuts with these phones!!

Also the phone system on the wall is a DK40i. Hope that info helps as well.

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  • Contributor 45 Answers
  • Posted on Feb 22, 2010
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You will have to do a little programming to accomplish this. I attached a website to this message that has all the Toshiba manuals. You will have to look at program number 16 for line access and 81 for ringing options. The code to get in program mode is *#*#1*2*3. Hope this helps.

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