Question about Maytag Neptune MAH5500B Front Load Washer

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MHW2000 neptune washing machine: There is a burning smell when washing laundry

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This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

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Posted on Oct 01, 2010

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I smell a burning smell from the washing machine--I have the Maytag Neptune which was purchased in 2002. What does this indicate? Can it be repaired and at approximately what cost?


Hi,

Now 2002 is a pretty long time,and a burning small sound dangerous. You would need to service your washing machine. Checking for the health of the power cable and the parts on the panel board. If the manufacturers have a sevice center near you, consider taking your machine there. You may pay a fee for that but it will assure you that your Maytag Neptune is renewed!

Take Care.

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