No connectivity to internet

What is the model number of your router?
Bypass the router and connect the computer directly to the modem.
Make sure that your computer is able to access the Internet through the modem.
If the modem is working fine the connect the modem to the router and computer to the router.
Reset the router for 30 seconds.
Power cycle the router.
open the setup page of the router using 192.168.1.1.
Try to setup linksys router.

Base from the description of your problem it seems that we need to reconfigure the router to work with your modem again and we need to do that manually using a computer connected wired to the router.

To do that follow these steps.

Connect the modem to the router and computer to router also, make sure all connections are correct.
Then power on the router , modem and computer and check all the lights on the router are fine and make sure power is solid green if those are fine access the router setup page.

From the computer that is wired to the router a\open internet explorer and type 192.168.1.1 and hit enter then that should ask for a username and password, just leave the user name blank and password is admin hit enter you should be now on the router page.

From there under SETUP tab look for a sub tab MAC ADDRESS CLONE , then enable that and clcik on clone pc mac and ten save settings and once its save power off the router and modem for 1 minute then after that power on the modem and then the router and check if internet is already working.

Wireless broadcast is usually the first thing to go when a router is failing. How old is your router? Try these steps:
Turn off computer
Remove power from router
Remove power from modem
Wait 2 minutes
Restore power to modem
Wait for modem to boot up and gain all signals
Restore power to router
Wait for router to completely powerup
Watch for wireless indicator light
Boot up computer, verify your wireless network is broadcasting
Connect

If you still can not get the wireless network to access the internet, try connecting your computer with an ethernet cable. If everything connects fine and you can access the web, it might be that your router is going bad and needs replacing.

Try running the ethernet cable from the modem to port #2 on your router. Then run the second cable from port#3 on the router to your computer. This effectively uses the router as a pass-thru and bypasses all its functions. If you are able to access the internet this way, you need to replace the router.

When there is limited connectivity check if the laptop gets an IP address from the router. ELse try configuring it manually. Restart the laptop if necessary.

Please rate if helpful.

Thanks

Hi,

If you can access the configuration page of the router then check the IP configuration. Check WAN and LAN configurations. IP 192.168.1.1 or 192.168.0.1 will able u to access configuration page. Username and password hopefully be admin admin.


Regards;
Hasan

where can i find a quick install guide for model # ZSR1134WE

uploaqd the firmware in the router

Since it says network cable unplugged on the computer when wired to the router, you need to check these first:

â Make sure that the Ethernet cable is connected from the modem to the router’s Internet (WAN) port and the computer to the numbered port of the router. The computer should used to be connecting to the Ethernet port of the modem, if not; you should contact your ISP first.
â Make sure that the Ethernet adapter/LAN card on your computer is working properly. You can check that on the device manager of your computer.
â If those are all working fine that would mean the router is not yet configured for Internet access or we can say that the settings for the provider are not synchronized with the router.

To configure the router, you can do these general steps:

1. Connect the computer to the numbered port of the router and the modem to the router’s Internet (WAN) port.
2. Turn off the computer, router and modem.
3. Turn on the modem first, wait for the lights to stabilize then turn on the router. As soon as the lights are stabilized, you can turn on the computer and check for internet connection.

However, if the Internet connection still does not work. That means there are additional settings needed to be done. You can message me about the name of your ISP and I will provide you the specific steps you need.

If the internet is not working first thing to check here is the internet connection from your modem without the router, make sure that your computer can access the internet when computer is connected directly to modem, if no internet without the router you need to contact your ISP for that, but if there's internet without the router you need to reset and reconfigure the router.....if you have the setup CD of the router just run that to reconfigure it back.........

Connect the routers Wan connection to the modem