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Hi there Start by looking at your camera settings,sending. Is it only onepair of friends you cannot see.or allcalls you get. If it is only the one pair. Ask them to lookat their camera settings.Skype has relativly good way of putting you on the right track. kolbrun
The 8025 is designed primarily as a still camera, with some video capabilities grafted on. As such it captures images not sounds. You can add a soundtrack using video-editing software on a computer, but you cannot record one on this camera. Sorry if that wasn't the answer you wanted to see, but there it is.
If you call Kodak, they will have you talk with a customer service person who will tell you how to completely reset your camera. Resets fix more digital cameras than you might think. Give them a try! ~p
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