Question about HP LaserJet 3015 All-In-One Printer

1 Answer

Tried to load HP Laserjet 3015 s0ftware with printer plugged in. That failed. Now getting "finds new hardware" when I try to load the software even though nothing is plugged in. software is not asking me to attach the printer.

Posted by myersde on

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mukhtar21 shaikh

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The thing is printer is automatically detected by the system and there was no proper driver was installed and it is in device manger installed as other device with yellow mark. Just uninstall it. And click on scan for hardware changes. To go to device manager right click on my computer and go to properties then hardware in that click on device manger and check there is any other device is listed if it is there just remove it and click for scan for hardware changes when he prompt for driver reinstall the driver cd.

Don’t connect the printer usb cable first
1st you install the driver disc which is come along with the printer and when the software prompt you to connect the cable then plug the usb cable and follow the instruction.

Have a nice day and do not forget to rate please...!


Posted on Feb 15, 2010

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Good Evening MOKSHAKUMAR:


Hope that you are wellJ

Try this first:

Click start, then in search box type printer. A menu should come up that will permit you to troubleshoot your printer.

You did not indicate whether you were getting an error message or not.

Have you tried to uninstall and reinstall the printer and if yes, do you have the same problem each time?

Did you attempt to install new drivers for your HP 3015? This may well be the problem.

If I can be of further assistance, please let me know.

And, remember, always include the type of Operating System and the type of computer you own, when you submit your questions. It simply makes for much faster solutions.

Have a wonderful evening.
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