The first thing to do is to determine if it is the speakers or the computer that is having issues. Plug the speakers into an MP3 play, disk player or some other audio device that has a headphone jack and verify they work. If they do, then you need to determine why the computer is not sending sound to the jack. When you right click on the speaker icon, and select "Open volume mixer" there should be multiple sliders to turn up. Make sure the internal speaker/headphone jack volume is up (and mute not selected) as well as the "applications / windows sounds" volume. comment back to me if you require further assistance and if so, include the model computer and operating system in your comments. Good-luck - Subdriver
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