Question about Canon imageRUNNER 400S Copier

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Replacing "web" for error E005

So you keep saying replace the web, but I have no idea what that means. Do I need a technician to come in? Can I do it myself? Where's the "web" even at?

Posted by teenink on

  • Anonymous Apr 26, 2010

    I have canon 800, it displays power on and off error E005. Could you help me I have no manual and could not get a technician in this Country Somaliland East Africa

    Mow [email protected]



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Bleddyn Jones

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Suggest getting a technician in, as the cleaning web counter and error need to be reset. Could probably do it yourself, but you would need a manual.

Posted on Feb 25, 2008


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Ir 405 copier code as displayed e005. but what is problem i am changed web roller but still e005


Error E005 means the fuser cleaner roller has run out & may need a replacement. If the error is false it will disappear by following the reset procedure. To clear this error code press * 2 and 8 * in that 2&8 are pressed simultaneously. Go to the web counter and clear the counter back to Zero (0). Machine will now restart your machine & error code will disappear. If this doesn't help then try clearing both web counters in service mode, COUNTER>MISC>FIX-WEB> and COUNTER>DRBL-1>FIX-WEB> perform a Error Clear in service mode FUNCTION>CLEAR>ERR>. Hope this helps... Daniel

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I have a canon 6551 which is giving me an error E-005 turn switch off and on, but nothing happens. How to resolve?

The E005 error code means that the machine needs to have its Fixing Web replaced. After replacing the web, the error code will need to be reset. The part number for the Fixing Web is FY1-1046-000 . To reset the E005 code, you will need to access service mode by opening the front cover of the copier, insert a straightened paper clip into the small hole (located on the left, front side of the upper inner cover), press button with paper clip. Press the Additional Functions (*) button. A " $ " will appear in the display. Press *, 4, *, then you will need to navigate to web counter, select and then enter all 00000 to reset, press ok.

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1 Answer

E005 - which part(s) to replace?

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1 Answer

I am getting error code e005 0100 how do i reset

E005 Error code details

  Main Cause The fixing web has been taken up. The fixing web length sensor (PS45) is faulty. The DC controller PCB is faulty.

Mode of Detection
 0000 The length of fixing web that has been taken up is in excess of the specified length.

Caution After replacing the fixing web, be sure to reset the two web counters in service mode: COPIER>COUNTER>MISC>FIX-WEB and COPIER>COUNTER>DRBL-1>FX-WEB.  

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Error E005 means the cleaning web has run out. Needs replacing and ressetting.

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off the top of my head a 0100 error code for a canon usualy relates to network cards. try removing the card and powering up without it in, should help determine if thats the problem. Hope this helps Cops [email protected]

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Been a while ago on the Canon but if memory serves me Error E005 means the cleaning web has run out. Needs replacing and resetting (replace then code 28 i think).

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6 Answers

Error code E005

if your machine is giving E-005 that means your fixing assembly (fuser cleaning web is not detecting) is bad.

go in service mode by pressing additional fuction + 2 & 8 + again press addtional function

If you find that the E005 code won't reset after replacing the Web, and clearing both web counters in service mode, <COPIER>COUNTER>MISC>FIX-WEB> and <COPIER>COUNTER>DRBL-1>FIX-WEB> perform a Error Clear in service mode <COPIER>FUNCTION>CLEAR>ERR>.


Sep 28, 2007 | Canon imageRUNNER 400S Copier

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