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Anonymous Posted on Feb 14, 2010

When trying to buy a song, says it could not complete my request, error # 1004. I have version 9.0.3. Ever since they made me upgrade to this version, my page doesnt load properly, and I cant download and buy music. Its so frustrating. :( Can you help me please?

  • Anonymous Feb 14, 2010

    OK, lets try this again. This is in regards to my itunes. Since I upgraded to the 9.0.3 version, I have been able to access the itunes store to purchase music for my ipod. I receive error codes 1004 and 9808 - saying its detected an error. I am able to get online, no issues w/connectivity. Its the upgrade- the home page doesnt download right, and now Im unable to purchase from itunes. The last expert avoided the issue, and told me to download songs for free elsewhere. Thats not what I am trying to achieve here.
    Ive done just about everything and to no avail.
    (said on the apple site 1004 was a pc clock issue) and I followed the directions there - my time was right, went into the security tab on internet option, unck'd the revoc. vertificate, re-booted.. still an issue. Any resolution here?
    Thanks

  • Anonymous Feb 14, 2010

    I have already tried that. As system administrator, I uninstalled all components of itunes (according to directions on apple website) and completely removed from pc. Then re-installed latest version, and the errors are still the same. It doenst load completely, and I still cant purchase music. :(

    Anything else you can suggest? thank you

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  • Posted on Feb 14, 2010
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This is due to upgradation of application was not succesfull. Need to reinstall the application will resolve your problem. Before installing the application, need to uninstall the installed one. For this go to add or remove programms in control panel and uninstall the same.

Revert back for more assistance and give your valuable feedback/rating for the solution provided.

Thank you for using Fixya.

  • Anonymous Feb 15, 2010

    After uninstallation, try to install the same with different path i.e. Need to install the application in different path. Eg. if your previous installation was in c:\ then install in d:\ or E:\



    Revert back for more assistance and give your valuable feedback/rating for the solution provided.

    Thank you for using Fixya.

  • Anonymous Feb 23, 2010

    I have not got any update from you? Hope your problem got resolved.



    Revert back for more assistance and give your valuable feedback/rating for the solution provided.



    Thank you for using Fixya.

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  • Posted on Feb 15, 2010
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Hi :

Uninstall the iTunes and reboot the system , then install it again and reboot the system once again . that will solve the problem .

good luck

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  • Posted on Feb 14, 2010
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The question is, can you still get online? If yes, try to download free music and then convert it to a supported file format. So that there's no need for you to spend dollars just for songs.

Here's the link:

http://beemp3.com/

Instructions:
1. Type the title of the song and hit "Search".
2. A list of songs will appear. Locate the artist and then click the "File: title of the song". Example "File: I'll Be".
3. Another page will show up. Type the code and click on "Download MP3".
4. Once the MP3 is downloaded, convert it to your desired file format.

To download free music converter, please check the link below:

http://www.mymusictools.com/download/music-converter/

Good luck and have a great day!

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