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If it happens to everyone you call it is a problem with the phone itself. Either the mic is damaged or the transmitter is failing. It needs professonal service. Otherwise, there are inexpensive replacements all over eBay.
If it happens from time-to-time with different people it is a connection problem. The only thing you can do is update roaming or restart your phone. If you use Verizon dial *228 and select option 2 to update roaming. Verizon says to do this once per month or after traveling 20+ miles. In the case of non-Verizon phones take out the battery and then put it back in and turn on the phone.
If it only happens with one person, their phone has a problem, not yours.
Would you like to review how to update the system software of the Motorola Moto Q Cell Phone?
Do you need to reflash the firmware of your frozen Motorola Moto Q Cell Phone?
Would you like a digital, searchable, pdf version of the Motorola Moto Q Cell Phone Update Users Guide? Follow this link (& click FREE) to download a pdf version of the Motorola Moto Q Cell Phone upgrade documentation.
I can help you with your Motorola Moto Q randomly restarting problem.
What has most likely happened is that the firmware of your phone has become corrupted. When this happens your phone will act erratically, freeze, or no longer finish (or even start) its boot sequence.
This is a very common situation with many phones; also with MP3 players, GPS devices and cameras.
The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)
If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.
My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.
I can help you with your Motorola Moto Q restarting problem.
What has most likely happened is that the firmware of your phone has become corrupted. When this happens your phone will act erratically, freeze, or no longer finish (or even start) its boot sequence.
This is a very common situation with many phones; also with MP3 players, GPS devices and cameras.
The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)
If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.
My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.
okay i think i know how to solve this because it also happened to me.. okay first take the battery out and see if there is a red dot on the battery
RED DOT--- okay if there is a red dot then it got wet. thats how it died. take it to the Verizon store and they can fix it
NO Red DOT-- okay this means that you DID NOT get it wet. take the battery out and shake it ( i know it sounds silly but trust me on this), After you shake it put it back in the phone and shake the phone. it should work.
AND IF ALL OF THESE DIDN'T WORK... then go to the verizon store a get a new battery.
If you have verizon,, moto phone tools is useless for your phone unless you know how to hack it, if you want the phone updater I wil list a download from rapidshare,,,hold on,,haha
There is not update out for your model so you don't need the updater, I am not sure what carrier you use,so just in case its not verizon here is phone tools,--
This is usually the case when there is some kind of software corruption in the operating system. In this case, the device may need a master (in which all the data is erased). You will have to backup your phone if you are going to do a hard reset.
The other thing that might be worth doing is reinstalling the software with the CD provided in the pack.
If none of these work, then you'll have to take it to the service centre for repair
To master reset: go into the start menu, then system tools, and selecting master reset
Not happening ... Verizon phones run on a CDMA network. Cingular and T Mobile run on GSM ... Sprint although runs on CDMA .. last i heard were making most of their phones hybrid (CDMSA and iDEN ) and verizon phones can in no way shape or form be made a hybrid phone... specially not an LG phone.
Also, with verizon phones, there's nothing to unlock .. they are ESN bound phones meaning only the service provider can say YES or NO weather they'll use it on their network or not. There's no CIM cards
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