The ice and water dispenser on my Jenn-Air side by side refrigerator sticks. I have to open the freezer door to stop them then pinch the mechanism on the door to turn off the light. Crushed ice builds up in the the shoot on the door and freezes solid, blocking the shoot.
Im having the same problem have you fixed it?
The door flap may not be opening and closing completely thereby trapping the ice. There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
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