Battery will not charge/ keep computer on. laptop must be plugged in to be used. I have tried a different battery and power cord (my wife by sheer coincidence bought the exact same model laptop as me a month before we met and I had bought mine 3 months earlier) I have tried her power cord and battery on my laptop, my battery and power cord on hers, and every combination of laptop, power cord, and battery possible. both power cords will charge her battery in her computer and run either computer with or without a battery in them. my battery will not power either computer without ac power connected as well. however, her fully charged battery which will run her laptop without ac power will not run my laptop without ac power, nor will either cord charge her battery in my laptop. My battery wont charge in either laptop. I cant figure out why her battery wont work in my laptop and why my battery wont charge when put in hers. BTW, all combinations of batterys, cords, and laptops worked originally, it was a good excuse to prolong one of the first conversations I had with her. ;) Any thoughts?

Hi Anonymous,

Request you to try following the below steps which might help:

(1)Check if the AC Adaptor gets detected in BIOS (F2 at startup).
(2)Check on the status bar for any messages like "Plugged in charging", "Not connected", etc.
(3)Try using a known good AC Adaptor and check if that helps.

Thanks and Regards.
Kiran Kumar.
#iworkfordell.

Dear frnd,
Probably its battery problem but before change the battery you have confirm first its battery or Adopter problem. you need do first check the adopter to another laptop which has same charging pin . if its doesn't work with another laptop then you change the adopter but if the charger works with other laptop then you need to change your battery. try it..

Either your battery or the power cord has an issue. Does the battery ever fully charge and make the charging light disappear or turn green? If not the battery could be bad.

Try running the computer off the battery by removing the power cord. if the battery starts losing charging strength real quick then your battery is bad. I've see bad batteries that say they are 100% charged but as soon as you remove the power cord it gets down to 5% i a matter of minutes.

Try running the computer on just the power cord. If it stays on and lets you operate without any problem then the power cord is good. A good power cord will not charge a bad battery.

If the laptop does not let you stay on long with the power cord, then either the power cord is bad or the DC Power Jack where the power cord plugs into the laptop is bad. If either of them is bad they will not charge a good battery.

Check your DC Power Jack which is where the power cord plugs into the computer is bad. Take an ink pen and push the tip inside the jack and see if the little pin wiggles, if so the jack is bad. You'll have to take the laptop apart to fix it. Most times it is soldered onto the motherboard, so you will have to desolder the old and solder a new one.

There may be several physical problems. You should make sure that the battery is properly plugged in and no switches that allow it to be removed are in the open position. Checking that the power cord if plugged in proper at the laptop, the power brick, and the power outlet may also solve the problem. If none of these work, try using a different power cord that fits your laptop if you can get your hands on one. You may also want to try a different power outlet, or make sure that power outlet can power another device (eg vacuum, phone) so you know if it's actually a problem with that power outlet and not your computer.

If you battery doesn't charge even with a cable that you know works for another computer, and the outlet is working properly, your battery may be corroded or suffering from over-use over a long period of time. In this case it would be best to buy a replacement battery directly from Dell which you can do here:
http://www.amazon.com/Replacement-Laptop-Battery-Studio-7200mAh/sim/B003FZ33SS/2

The power receptors next to the battery sound like toast. Try running the computer off of just the charger (correct one) with no battery. If this works, you need a new battery. If this doesn't work, your computer needs a new power supply. Hope this helps =]

You have a DC connector problem:

Symptoms of a broken power jack
1. If you wiggle the power cord or the AC Adapter connector on the back of the laptop, the power LED and battery charge LED start to flicker.
2. Battery will not charge in the laptop.
3. Laptop runs fine off a charged battery.
4. With the AC Adapter connected the laptop appears to be dead.
No power LED or battery charge LED activity.
5. Laptop randomly powers off without any warning.

If your laptop is out of warranty, then you can fix the problem by re-soldering DC-IN jack on the system board. If it

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Remove the battery and plug in the charger(Power Cord).
Try turning on the computer.
If it starts, its an issue with the battery.
Battery may not have charge or the computer is not charging the battery.
Try replacing the battery before checking the computer.
If not, it can be either the computer or the charger.
But try checking it with a different charger before taking the computer for repair.

You need to diagnose the problem.
>First try to take the battery out of the computer and just use the charger to make computer run.
>If it turns on it means that the battery is what's causing the problem.
>But, if computer cannot run using the charger/AC Adapter then it means that we have a problem with the charger.
By doing this diagnostics you know which part to replace.

I have a new gateway laptop with windows 7 and today it said plugged in not charging 8%. I tried everything and nothing worked so I turned it off and unplugged it and took the battery out and put it back in and it started charging...hopefully this works.

All the laptops I have seen since the 1980's charge the battery, if it is installed, while the laptop is running. They charge at a slower rate if you are using the computer, and faster if you just plug it in and leave the computer powered off.
Most have a 'charging' led [green or amber] indicating that the battery is being charged when you plug the laptop in and leave it turned off. If you don't see any indication, check that the battery is connected firmly and that the connectors are not damaged. If possible, try the battery in another machine or a different battery in your machine.
tom