CD Rom wants to remain in Open position and doesn't read cds

Have you tried reseating the CD rom;verify all the connectors are securely fastened. What type of Dell is this; a tower, desktop, or laptop? If you know how to open the case then proceed with reseating as follows:

First power down the system
After opening the case
locate the CDROM
If this is a new system it is probably connected using a SATA connector (black cable with a blue connector and power connector.)
At the back of the remove each connector then reconnect the cable
The SATA or Parrellel cable has a connector at both ends so trace the cable and re-seat the connector on the motherboard as well.
close the case
boot the system back up
test the cdrom

LG CRN 8245B can only read cds , it can not burn blank cd-rw discs. you need a cdrw to burn cds

This is an indication of mechanical failure of some part of the ejection mechanism. Since they are more expensive to fix than the drive is worth, replacement is your best option.

In addition, since the CD remains spun up and the activity light doesn't go out, there's probably something else wrong with the drive in addition to the failed ejection component.

Remove the cover lid and look inside for anything jamming disk tray, problem may be very simple once you look at this. change out some of the cds.

first reinstall the operating system and then you use either nero 6 or NTI CD? DVD maker

There could be damage to the tray contact switches
(these tell to the control unit the position of the tray - open/closed), so that the control unit can start/stop and reverse the direction of the tray ejector motor.

These contacts are located somewhere underneath the tray (usually near the front unit cover), and since you mentioned that the tray was bumped while it was open, it is possible they were damaged. Also, the behaviour of the tray suggests that the control unit can no longer tell whether the tray is open or closed so it operates the tray motor in a wrong manner, which, again, points to these same contacts as the possible cause.

Repairing the contacts may be a somewhat delicate procedure, first you need to locate them (it may require partial disassemby of the tray mechanism), if they are bent a pair of tweezers might do the job, if there's hard damage, it's probably better to replace them (scrapped CD ROM units or a dead CD unit might be a good source, they just need to be of the same dimensions).

There may also be other causes for this malfunction, i just mentioned the first thing that i would check.

Hope this helps somehow.

regards

3rq8 (Triarcuate)

i think your cd rom is damaged. you can clean the cd rom lanse or you can buy a new cd rom or your cd is damaged.

CDROM drives can only read CDs while
DVDROM drives can read both CDs and DVDs

If you need further clarification please do contact me.

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Good Luck, Read & follow instructions/Please dont for get to Vote/Thank You.

go to website of bell computer 1. find the latest BIOS and download it to your computer 1. find the latest driver for your CD model and download it Good luck!