I have called xbox and they keep "escalating my call" and "will have someone get back to me". My son accidentally set a family timer for 30 minutes on his 360 and we cant reset it because we dont know the answer to the reset question either. Xbox told us that when they try and check his 360 by serial number it comes up error and the reset code you enter on the system info screen doesnt work either!! PLEASE HELP!! how can we just erase the whole thing and start over as if it was new??
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thanks so much for trying to help. We have tried using the xbox master reset codes, removing the hdd, as well as simply unplugging it and nothing works :(..
i forgot my family timer passcode??
i need special help T
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