Computer cannot read the disk when we put it in the USB hub, but in the player it says connected and is even charging.

The USB cable is probably strictly a charging cable, not a sync cable or a dual charging/sync cable, so it will only charge the player but not make it visible to/accessible by your computer. You can get a sync cable or if you already have a multi-port USB hub that you use to connect devices to your computer (mouse, flash drive(s), etc.), try connecting the player through an available port on the hub.

Not all computer USB ports put out enough current to charge batteries. If you're going through a hub, try connecting it directly. Try a different USB port if you have one. Try plugging it into a wall outlet if if you have an AC-USB adapter.

iPod's battery doesn't charge


Several things could keep your iPod's battery from charging. The major causes are listed below in logical order. Check each one to see if it's what's keeping your battery from charging.

Low-powered USB port
iPods that connect to USB ports require a high-power USB port.

Keyboards and some USB hubs will not charge iPod. Connect iPod directly to the computer or to a USB AC power adapter. Click here for more information.
Connect directly to computer

If you connect iPod to something that connects to the computer (like a USB hub or FireWire drive), connect iPod directly to the USB or

FireWire port on the computer.
FireWire port on a Windows PC

The FireWire (IEEE 1394) ports on some Windows-compatible computers may not be powered, and consequently won't charge iPod when you plug it in. Check here to see if the FireWire port on your PC can charge iPod.
Your computer goes to sleep

Your computer can only charge iPod when it's turned on and not asleep. Make sure your computer is on and not set to go to sleep when you want to charge iPod. Tip:

Some Macintosh computers can charge iPod even though they're asleep.
If your sleeping computer doesn't charge iPod, don't worry, just wake it and let iPod charge.

hope this helps

Some older computers that have USB ports that limit the output to 5V @ .5 amp current. Depending on your MP3 player, it may not be sufficient to charge the player. This was the spec back then. Since then, new USB specs call for 5V @ 1.0 amp current - a two fold increase in current.

You may have better luck connecting to a powered USB hub instead. If you're only looking to charge the MP3 player, you don't even need to connect it to the computer. The powered hub gets powered by connecting the ac adapter / power supply to a wall outlet - instead from of the computer's power supply via mother board.

The above assumes there is a good, rechargeable battery; a functioning charger & USB port in the MP3 player and of course, a working USB cable. If any of the above is faulty, you'll never get the MP3 Player to accept a charge. You should try different computers, cables and ports if possible.

Good luck!

Be sure to connect the charging/sync cable directly to the computer, not a USB hub. Most hubs are don't provide enough power to the usb ports to charge the ipod. If you need a method of charging the ipod while away from the computer connect your sync cable to a device like these: Even the USB port on Apple keyboards is not able to charge the Ipod.

If you're using the computer to charge the Ipod, be sure it stays on, when computers go into sleep or standby modes they stop charging your ipod. You may want to use one of the options below to charge your Ipod when the computer is off or in a different location than the Ipod.

For use inside: Best prices for a Belkin brand power adapter for Ipod click here

For use in the car: Best prices for a Belkin brand car power adapter for Ipod click here

Hi,

Please make sure that the Computer is recognizing the Walkman when connected to the USB port.

Make sure that you're using the supplied USB cable for connecting to the Computer.

If you use the portable player for the first time, if you have not used it for a long time, or the battery is depleted, it may take up to 5 minutes for it to be recognized or start charging. On models with a display, the display will remain blank. If it the portable player is not recognized or does not begin to charge after waiting 5 minutes, reset the player by pressing the reset button.

Disconnect the USB cable from the portable player and then reconnect.

Check the connection status again.

Disconnect the USB cable from the computer and then reconnect.

Check the connection status again.

Check for available space on the player using Windows Media Player or My Computer.

Restart the computer.

Check the connection status again.

Check that the USB cable is firmly connected to both the computer and the player.

Check the connection status again.

If the player is connected to a USB hub, disconnect it and connect it directly to the computer with a dedicated USB cable.

Check the connection status again.

If the player is still not recognized by the computer, disconnect all devices connected to the computer with a USB connection and restart the computer.

After the computer restarts, connect only the Walkman player and test the connection again.

If the player is still not charged by the computer, try a different USB port.

Thanks for using FixYa.

The player should appear as mass storage or an USB drive, if your conenecting it through a USB hub, this must have its own power supply, since if it's taking power of your PC USB port maybe there's no enough power for your player, if the USB hub doesn't have a DC input, you should connect the player directly to an USB port of your computer, is this is OK, please check the USB cable or try with another.

ok, just tried something with maybe a solution....

I was connected via an usb hub to my laptop, then it said battery is full, it apparently didn't charge.

When i connect my usb cable directly to my laptop it started to charge again!!.

My usb hub is not connected to a adapter so all power comes from the USB port, this may be not strong enough to charge your walkman.

Try this (so directly connect to your desk / laptop) it may work!

regards

me

Hello Pookie34,

In general, most MP3 players are charged by connecting them to the USB port on your computer using the supplied programming cable. Make sure you are connecting the cable to a USB port on the computer itself and not a USB hub as most USB hubs do not have enough output power to charge your device.

Your MP3 player can also probably be charged by connecting it to an appropriate AC wall charger or automobile power cable. However, for most manufacturers these are optional accessories not normally included with the player.

Best Regards.
Ken
"Go Ahead. Use Us."

i sometimes have the same problem.
make sure you have the usb plugged into the back ports on the computer.