Lanier LD016 can't scan to server using server name but can scan to server using IP address on server 2003.

What is bkhost Name Server?
Each website is identified by an IP address. When you want to access any website, you will type IP into the browser bar. Because IP is extremely confusing and difficult to remember, "domain names" were born to help us.

However, the domain name cannot replace the IP address, it only serves as an intermediary to lead to the IP address you want to access. Therefore, a server is needed to perform the process of translating domain names into IP addresses, and that server is called the Name Server (or DNS Server) - the domain name server.

What are the characteristics of bkhost Name Server?
The Nameserver maintains a directory of domain names that match certain IP addresses (computers). Information from all names on the Internet is gathered in a registration center.

Therefore, the Name Server can allow users to access the website with a familiar domain name, instead of having to remember a complex series of IP address numbers.

Nameserves on-line can access information at registration centers up to 8 hours after registration of international domain names .COM and .NET time can be updated up to 48 hours for all names Other domain extension (sub-domain). This is the time period referred to as updating information between the Nameserver together.

If the DNS server is used to talk about the server system that has the DNS domain function, then the Name Server is the address of the DNS server cluster (DNS server).

You can always find answers to your Xerox questions at www.xerox.com/support .

The 3220 does NOT support SSL, please verify if your email service is requiring SSL transmission. (Port 445 or 587 are indicators of SSL email requirements.) There are free email providers that will still send on port 25 without SSL. Xerox does not provide a list however so you will need to research these yourself.

Instructions for setup scan to email below:
Configure the Machine for Scan to E-mail
IMPORTANT: Obtain the following information from your e-mail service provider before configuring the machine for Scan to E-Mail.

1. What is the host name or IP address of the SMTP server?
2. What port number does that SMTP server require?
3. Does the server require authentication login? If so, what format does the server expect the login? (Does the server require the full e-mail address or just the part before the @ sign?)
4. Does the e-mail server require POP3 before SMTP authentication? If so, obtain the POP3 settings (POP3 host name or IP address, port number, and login name/password).
5. Does the server require SSL or TLS encryption? If so, ask your e-mail provider to provide you with an e-mail server that does not use SSL or TLS encryption as the printer does not support SSL/TLS encryption for e-mail authentication.
   
   NOTES:
   • If you are provided with a new e-mail server to use, questions 1 - 7 will need to be answered again.
   • Xerox does not provide a list of e-mail providers that do not require SSL/TLS encryption for e-mail authentication.
   • If unable to find an e-mail service that does not require SSL or TLS encryption, See theRelated Items below for information on how to Install the Network Scan program for a Windows OS or how to Install the USB Scan Driver for a Macintosh OS. Once the scanned file is stored on your computer, it can then be e-mailed from your computer as an attached item/file in a new e-mail.
6. What is the attachment size limit on the account on that server?
7. What 'From' address will the printer use for Scan to E-mail? The From address should be a valid e-mail address for the e-mail server that the printer will use. Ask the e-mail provider if authentication is required if the login name (above) is allowed to be used for the From address the printer will use.
   
   If you do not know the answer to the questions above, contact the people that control the e-mail server you want the machine to use for Scan to E-mail. The following parties can provide you with additional assistance:
   • If the e-mail server is inside your company's network, contact the E-mail Server Administrator to obtain the required settings.
   • If the e-mail server is outside your company, contact the Technical Support for that e-mail service to obtain the required settings. This may be your Internet Service Provider (ISP), or a 3rd party E-mail Service Provider.

Configure the Machine's E-mail Settings Using CentreWare Internet Services (CWIS)
After you have obtained the above information, configure the machine's e-mail settings using CWIS.

1. Access CWIS. See the Related Items below for additional information.
2. Click on the [Properties] link.
3. In the Properties section on the left side of the window, click on the [+] symbol next to theProtocols folder to expand the list of options.
4. Click on the [SMTP Server] link.
5. Click on the [IP Address] or [Host Name] radio button.
6. Enter the IP address or domain (host) name of the SMTP (e-mail) server in the field provided.
   
   NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
   
   NOTE: If using the domain (host) name, make sure DNS is enabled on the machine. By default, DNS is disabled. To enable and configure DNS settings, click on the Properties tab, click on the TCP/IP link under the Protocols folder, enter the required DNS settings for your network in the DNS/DDNS field, and then click on [Save Changes]. Contact your Network Administrator to obtain the correct DNS settings.
7. Enter the port number used by the e-mail server, from 1 to 65535, in the field provided. The default port number is 25. If you use an IP address for the SMTP server, verify that the IP address for the server will not change.
   
   NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
8. If authentication is required, insert a check mark in the SMTP Requires Authentication check box.
9. In the SMTP Server Login Name field, enter the SMTP login name.
10. In the SMTP Server Password field, enter the SMTP password and then retype the same password in the Verify Password field.
11. If the E-mail server requires POP3 before SMTP authentication, continue with step 13. Otherwise skip to step 17.
12. If POP3 before SMTP authentication is required, insert a check mark in the SMTP requires POP3 Before SMTP Authentication check box.
13. In the POP3 Server and Port field, enter the IP address or domain (host) name of the SMTP (e-mail) server and the port number. The default port number is 110.
14. In the POP3 Server Login Name field, enter the POP3 login name.
15. In the POP3 Server Password enter the POP3 password and then retype the same password in the Verify Password field.
16. Click on the [Save Changes] button.
17. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
18. Click on the [E-mail] link.
19. Click on the [E-mail Setup] link.
20. In the Default [From:] Address field, enter the from E-mail address that the printer will use for sending E-mail.
    
    NOTE: If you do not want the from address that the printer will use to send E-mail to be automatically copied on any E-mail that is sent from the printer, make sure that the check box next to Always prompt for file format setup before scanning is not checked. Additionally, the following default settings can be set for Scan to E-mail:
    • Default Original Type - Available options are: Text, Text/Photo, and Photo
    • Default Scan Resolution - Available options are: 100 dpi, 200 dpi, and 300 dpi
    • Default Attachment Type - Available options are: PDF, TIFF - Multi Page, and TIFF - Single Page
    • Default Scan Color - Available options are: Mono, Gray, and Color
    • File Format Setup Prompt - Leave this box unchecked if you do not want to be prompted for the file format each time you Scan to E-mail.
    • Conformation Sheet - Available options are: On Errors Only, Always, and Off
21. Click on the [Save Changes] button.NOTE: See the Related Items below for information on how to Scan to E-mail. When Scan to E-mail is successful, it is recommended to print a copy of the SMTP Server settings and E-mail Setup settings from CWIS for your records. If Scan to E-mail fails in the future, refer to these settings.

Configure Additional E-mail Security Settings (Optional)
For additional security when sending e-mails, the machine can be configured to require the sender to be authorized prior to using the machine's Scan to E-mail service. This is an optional security feature for Scan to E-mail and is disabled by default.
Authorized users for Scan to E-mail can be configured using CWIS. Up to 2,000 users can be registered.

1. Access CWIS. See the Related Items below for additional information.
2. Click on the [Properties] link.
3. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
4. Click on the [User Authentication] link.
5. Insert a check mark in the Enable Auth User check box to enable user authentication.
6. If necessary, insert a check mark in the Enable Guest Account check box to allow guest access. If this option is enabled, enter a login name and password for the guest account in the fields provided.
7. Click on the [Add] button to add new accounts.
8. Enter a username, an authentication ID, a password and an e-mail address in the fields provided.
9. Click on the [Save Changes] button. The user will be added to the User Authentication List.

This step-by-step article describes how to install and configure DNS on your Windows Server 2003 computer.

Before You Start loadTOCNode(2, 'summary'); Before you start to configure your DNS, you must gather some basic information. Internic must approve some of this information for use on the Internet, but if you are configuring this server for internal use only, you can decide what names and IP addresses to use.

You must have the following information:

• Your domain name (approved by Internic).
• The IP address and host name of each server that you want to provide name resolution for.

Note: The servers may be your mail servers, public access servers, FTP servers, WWW servers, and others.

Before you configure your computer as a DNS, verify that the following conditions are true:

• Your operating system is configured correctly. In the Windows Server 2003 family, the DNS service depends on the correct configuration of the operating system and its services, such as TCP/IP. If you have a new installation of a Windows Server 2003 operating system, then you can use the default service settings. You do not have to take additional action.
• You have allocated all the available disk space.
• All the existing disk volumes use the NTFS file system. FAT32 volumes are not secure, and they do not support file and folder compression, disk quotas, file encryption, or individual file permissions

Install DNS loadTOCNode(2, 'summary');

1. Open Windows Components Wizard. To do so, use the following steps:
   1. Click Start, click Control Panel, and then click Add or Remove Programs.
   2. Click Add/Remove Windows Components.
2. In Components, select the Networking Services check box, and then click Details.
3. InSubcomponents of Networking Services, select the Domain Name System (DNS) check box, click OK, and then click Next.
4. If you are prompted, in Copy files from, type the full path of the distribution files, and then click OK.

Configure DNS loadTOCNode(2, 'summary');

1. Start the Configure Your Server Wizard. To do so, click Start, point to All Programs, point to Administrative Tools, and then click Configure Your Server Wizard.
2. On the Server Role page, click DNS server, and then click Next.
3. On the Summary of Selections page, view and confirm the options that you have selected. The following items should appear on this page:
   • Install DNS
   • Run the Configure a DNS Wizard to configure DNS
   If the Summary of Selections page lists these two items, click Next. If the Summary of Selections page does not list these two items, click Back to return to the Server Role page, click DNS, and then click Next.
4. When the Configure Your Server Wizard installs the DNS service, it first determines whether the IP address for this server is static or is configured automatically. If your server is currently configured to obtain its IP address automatically, the Configuring Components page of the Windows Components Wizard prompts you to configure this server with a static IP address. To do so:
   1. In the Local Area Connection Properties dialog box, click Internet Protocol (TCP/IP), and then click Properties.
   2. In the Internet Protocols (TCP/IP) Properties dialog box, click Use the following IP address, and then type the static IP address, subnet mask, and default gateway for this server.
   3. In Preferred DNS, type the IP address of this server.
   4. In Alternate DNS, type the IP address of another internal DNS server, or leave this box blank.
   5. When you finish setting up the static addresses for your DNS, click OK, and then click Close.
5. After you click Close, the Configure a DNS Server Wizard starts. In the wizard, follow these steps:
   1. On the Select Configuration Action page, select the Create a forward lookup zone check box, and then click Next.
   2. To specify that this DNS hosts a DNS zone that contains DNS resource records for your network resources, on the Primary Server Location page, click This server maintains the zone, and then click Next.
   3. On the Zone Name page, in Zone name, specify the name of the DNS zone for your network, and then click Next. The name of the zone is the same as the name of the DNS domain for your small organization or branch office.
   4. On the Dynamic Update page, click Allow both nonsecure and secure dynamic updates, and then click Next. This makes sure that the DNS resource records for the resources in your network update automatically.
   5. On the Forwarders page, click Yes, it should forward queries to DNS servers with the following IP addresses, and then click Next. When you select this configuration, you forward all DNS queries for DNS names outside your network to a DNS at either your ISP or central office. Type one or more IP addresses that either your ISP or central office DNS servers use.
   6. On the Completing the Configure a DNS Wizard page of the Configure a DNS Wizard, you can click Back to change any of the settings. To apply your selections, click Finish.

After you finish the Configure a DNS Wizard, the Configure Your Server Wizard displays the This Server is Now a DNS Server page. To review all the changes that you made to your server in the Configure Your Server Wizard or to make sure that a new role was installed successfully, click Configure Your Server log. The Configure Your Server Wizard log is located at %systemroot%\Debug\Configure Your Server.log. To close the Configure Your Server Wizard, click Finish.

-----------please let me know if this guideline helps-------------

DNS-servers translate names, such as 'www.fixya.com' to IP-addresses, because routing of IP-packets on the Internet is done using the IP-addresses, not by using the names of each computer.

If you have a router between your computers and your cable-modem (or DSL-modem), then the router can automatically supply the "Primary DNS Server" and "Secondary DNS Server" and "IP Address" to your server computer, if you configure the network-adapter on the server to "automatically obtain an IP Address".

As long as you leave your server running, the "dynamic" IP-address that it obtains will, in effect, become a "static" (namely "non-changing") IP-address.

DNS-servers translate names, such as 'www.fixya.com' to IP-addresses, because routing of IP-packets on the Internet is done using the IP-addresses, not by using the names of each computer.

If you have a router between your computers and your cable-modem (or DSL-modem), then the router can automatically supply the "Primary DNS Server" and "Secondary DNS Server" and "IP Address" to your server computer, if you configure the network-adapter on the server to "automatically obtain an IP Address".

As long as you leave your server running, the "dynamic" IP-address that it obtains will, in effect, become a "static" (namely "non-changing") IP-address.

1. To make sure your Mac can see the print server, open up your favorite browser, and enter the IP address of your print server, as assigned by DHCP on your router into the URL box. (My router assigned the IP address 192.168.0.100.) On this web page, be sure to note the IP address and LPR queue name.
2. Open up the Printer Setup Utility (/Applications/Utilities/Printer Setup Utility).
3. Hold down the Option key while clicking on More Printers...
4. In the next dialog box, under Device, choose LPD/LPR Host or Printer.
5. In the Device Name field, give your printer any name you want. Since my shared multi-function printer is an HP PSC 2110, I simply named mine PSC2110.
6. In the Device URI field, enter the following: LPD://IP_Address/LPR_queue_name, using the information gathered in step two. For example, mine was LPD://192.168.0.100/PSC2100Series.
7. To be able to use the shared scan features, create a bookmark to http://IP_Address/scan.html (e.g., "http://192.168.0.100/scan.html" for my setup), so you can operate your scanner from a web interface.

Does this server which is deleted from DNS has a static IP? If yes, then you will always be able to ping by IP address. Are you able to ping by name of the server?

Regards,
Abhay.

I had this problem with an Aficio 2018D using scan router ScanRouter V2 Lite. The MFP would say it couldn't update the delivery list. Deleting/Reinstalling SW, resetting the I/O device and so on, nothing worked. At last I had to use the SP 5845 (see maintenance manual) to manually change the Delivery Server IP address, which was initially set to 127.0.0.1 and had by then been corrupted to 0.0.0.0, to 192.168.1.227 which was the IP address of the WinXP where ScanRouter was running (of course port 3870/tcp must be opened as exception in Windows Firewall). The scanner immediately "saw" the delivery list, updated by itself and, touching wood, worked like a charm ever since.

WINS is Windows Internet Naming Service, a system that determines the IP address associated with a particular network computer. This is called name resolution. WINS supports network client and server computers running Windowsand can provide name resolution for other computers with specialarrangements. Determining the IP address for a computer is a complexprocess when DHCPservers assign IP addresses dynamically. For example, it is possiblefor DHCP to assign a different IP address to a client each time themachine logs on to the network.

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DNS, a.k.a Domain Name System is a database system thattranslates a computer's fully qualified domain name into anIP address.Networked computers use IP addresses to locate and connect to eachother, but IP addresses can be difficult for people to remember. Forexample, on the web, it's much easier to remember the domain namewww.amazon.com than it is to remember its correspondingIP address (207.171.166.48). DNS allows you to connect to anothernetworked computer or remote service by using its user-friendly domainname rather than its numerical IP address. Conversely, Reverse DNS(rDNS) translates an IP address into a domain name.

You need to check the DNS server. Press user tools, system settings, interface settings. This screen will display IP address settings. There is a DNS selection. Put the Ip address for the DNS in there. (obtain by, Windows desktop screen, Start, run, type cmd in the input box, enter, at the prompt, type ipconfig /all. it will bring up your settings. write down the DNS setting.)

Now, your SMTP server setting can be obtained by going into your Email account settings. There will be a spot for servers. If you are using Microsoft exchange server, you can use the server name or its IP address. Otherwise, it will be your ISP email server setting. You can just call your ISP and get the outgoing server name. Once obtained, go into user tools. system settings, file transfer and plug in into the SMTP option. I think if I'm not mistaken, there is a connection test there as well. (The 024 might be too old to have that) That should do it. You may need to enter in a email name and password for athentication.

If you have any problems, you can call the Lanier help desk too. 800-424-1573