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Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

Scanning from printer can't see any computers. says it needs the software. pc is able to print docs to the printer. when scanning says connection error - been trying for 3 days now uploaded all drivers to all 3 pcs and the printer still can't see any machines, still says it needs software - now urgent as i have urgent docs to scan and forward

Posted by nicky_weathe on

  • Anonymous May 11, 2010

    How is the printer connected, hardwired / Wireless or USB cable? what is the operating system of the computer? Are you able to scan using HP Solution center or Photosmart essential software? if you encounter any error message on PC, please provide me the complete message.

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1 Answer

mukhtar21 shaikh

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  • HP Master
  • 2,022 Answers

For normal scanning you can go to control panel and choose the option of scanner and camera wizard and do the scanning but it is good if you install the driver of printer which is contain the scanner software and give you more option of scanning.

have a nice day and dont forget to give rate please...

Posted on Feb 12, 2010

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