Encoder strip part c8941-80005

Fault: Double line & paper is not cutting.
>Check encoder strip, any damage or dirty?
>Clean encoder strip, replace it..
Reason why its not cutting?: Carriage moves to left side to lock & bring the cutter to cut the paper, but if its not reaching proper calculated destination due to dirty or damaged encoder, it wont lock the cutter to bring it out result paper wont cut even cutter in on condition..

Hi,
I had this same problem and it is an easy fix. It is similar on all brother printers but mine was a 5860CN.

Lift the lid on your printer and at the back you can see the opening where the print head is.
With the power off, use your finger to move the print head into the middle.
Now feel under the lip of the cover at the front of the gap and you will find a plastic strip that runs from one side to the other. This is the encoding strip and it what the print head uses to read where it is. This encoding strip is easily pushed out of position when a paper jam occurs and all you need to do is to get it back into position. Using both hands use a finger on either side of the print head and lift the encoding strip upwards slightly and move slightly towards the back of the printer. This will locate it back into the correct position in the print head when you release. You can feel this with your fingers. Power back on and the problems will be gone!
Remember and be gentle so as not to damage the encoder strip!

You may encounter a paper jam while working with your Brother printer. You need to be cautious while feeding the paper to your printer. Paper jams are often obvious, but you might come across a situation when you do not get any indication that the paper has jammed up the printer. In such cases, you need to open your printer and visually inspect it to search for the jammed paper. If the rollers of your printer are leaving marks on the printouts, then there is a need to clean them. Using chemical cleaners such as benzine, thinner, or alcohol to clean the rollers might prove hazardous to your printer.

The paper jam you had probably lifted the long, thin, plastic encoder strip out of its slot. It is making the printer think paper is still jammed. Try gently pushing the strip back into the slot. You might have to use a screwdriver or other thin instrument to get to the strip.
Be sure printer is off when you do this.

Hope that helps.

Hi,

Thanks for contacting Fixya.com

Please try the bellow mentioned troubleshooting steps to help elliminate the paper jam and noise issue for your printer:

Things that cause a carriage jam error:

Dirty encoder strip.

Damaged encoder strip.

Encoder strip spring mount out of position so strip is slack.

Encoder strip not threaded through the emitter/detector that reads the lines on the strip. (just fixed a 5550 with this problem)

Emitter/detector that reads the lines on the strip is bad, this is part of the carriage PCA, (board).

Carriage stuck on side because service station is not releasing it.

Carriage stuck due to being tilted at wrong angle, if it's stuck a few inches from the right it needs to move farther to the right to be released, stuck a few inches from the left end move it farther to the left. (instructions probably on HP web site, they are there for the DeskJet 5550)

Carriage binding on rail due to ink build-up or lack of lubrication, (be careful what you use to lube).

Bad carriage motor.

Bad carriage drive belt.

Some machines have a timing disc on the service station motor and may indicate a carriage jam if the service station motor does not turn.

The cause could also be a loose cable connection on a small circuitboard inside the printer (The one that controlled the paper jam sensors) I fixed it by saudering the leads to the board until I had a good connection again.

Thank You and best of luck,.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} When printer does not have visible paper jam and printer is showing error paper jam

Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} When printer does not have visible paper jam and printer is showing error paper jam

Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.



Reseat the Dell Printer Power Adapter.
If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends.

Check with manufacturer if printer is still covered under warranty...
If yes then get it replaced.....or else get a new printer

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} When printer does not have visible paper jam and printer is showing error paper jam

Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.

Adjust the Printer Paper Guides
Adjust the paper guides to fit the size paper being used .The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides.

Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.\
6. Remove any visible obstructions.
7. Reinsert the paper.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} When printer does not have visible paper jam and printer is showing error paper jam

Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.

Adjust the Printer Paper Guides
Adjust the paper guides to fit the size paper being used .The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides.

Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.\
6. Remove any visible obstructions.
7. Reinsert the paper.

The CR encoder strip is not in position. Its the encoder strip which gives the printhead the position. It runs upon the printhead (a small foil strip). BTW this happens quite often because the jammed paper lifts the strip out of position. You ve to open the printer and simply put the encoder strip right into its rail between the senor upon the printhead again.