The door is most probably out of alignment with the front shroud. Slightly loosen the door hinge screws and close the door firmly making sure it is fully and evenly seated into the shroud. Retighten the lower hinge screw but not fully tight. Retighten the upper hinge screw but not fully tight. Fully retighten the lower hinge screw then the upper hinge screw.
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thank you so much i will try this and let you know how it goes. even if the door lock light comes on, the door could still be out of alignment? thank you.
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