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Anonymous Posted on Feb 11, 2010

Kinetico Water Softening Unit has brine tank drainage problem

Kinetico Water Softening Unit has brine tank filling with water and now water inside house is rusty.

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  • Master 569 Answers
  • Posted on Feb 21, 2010
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This sounds like the resin cylinder is perforated or connections at the top are leaking. The brine tank should only have a little water in the bottom - if it is full of water (maybe even up to the overflow?) then you will need to replace the resin cylinder or fix a leaky connection to it.

Is the water in the brine tank 'rusty'?

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  • Posted on Oct 07, 2012
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Why does my kinetico water softener run water out the drain when it is on the brine rinse mode?

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Related Questions:

0helpful
1answer

Why does brine tank fill with water and overflows?

It sounds like there is a problem with either the valve in the head not sending water to the venturi jet when it is supposed to recycle or, the venturi or jet have an obstruction that is preventing it from creating the vacuum necessary to draw the brine back from the tank into the resin bed.
If there is water flowing out of the drain line during the recycle it is probably the venturi or jet need cleaning. If no water is flowing it is probably the valve assembly.
Nov 28, 2014 • Plumbing
tip

Water softener salt bridging

One of the most frequent problems with water softening systems is salt bridging in the salt/brine tank. There are several reasons for salt bridging to occur. This generally occurs when pellet type salts or potassium chloride is used to regenerate the water softening system. Pellet type salts contain binding agents that in turn give the salt a very starchy consistency when wet. As water evaporates in the brine tank the pellet salts partially dissolve, bind together and form a "salt bridge" in the tank. Potassium chloride (Kcl) acts in the same way. Excess water in the salt tank, with high salt levels, can also cause salt bridging. Improper softener brining and lack of proper brine refill will cause bridging to occur as well.

What is the best way to alleviate these problems?

1. When using pellet type salts or potassium chloride only keep the salt tank about 1/2 full. This prevents too much compaction of the salts and helps to prevent bridging. When using potassium chloride get the salt tank off the floor on a wooden platform to prevent wicking of moisture from concrete floors.

2. Use a high grade of salt. Most water treatment dealers use either
DuraCube or HardiCube water softener salts produced by Cargill Corp.
Cargill has a link to find dealers in your area.
https://saltapps.cargill.com/cargillsalt/product_locator_new.asp

Solar Salt is another option as the crystal structure is very hard and virtually impossible to bridge. This is also available from many Cargill salt dealers and in stores.

3. Let the salt tank run down to 80-100lbs of salt or potassium a couple times per year to help prevent buildup of dissolved salts in brine tank.

4. Yearly maintenance of the water treatment system helps also. Restrictions in the brining system (injector/eductor assembly) caused by sediment and oxidized iron buildup cause improper brining and too much water in salt tank during refill. Have this assembly cleaned yearly. Have the water tested to see if the water chemistry or usage have changed and adjustments to the system are necessary.

5. Avoid using rock salts to prevent buildup of sediment in brine tank (which causes service problems).

Practice these tips and you will have fewer water softener problems and more consistent quality softened water.

I wish you good water!
H2O Services

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0helpful
1answer

Harveys water softener leaking

Actually it is regenerating if it is filling the salt tank with water. It is just not drawing out the water/brine during the brining cycle. Check the eductor assembly it is most likely plugged with iron or debris. Clean thoroughly and manually cycle unit to brine draw. Usually second cycle, until the water level is back to normal then do a manual regeneration from beginning. Then regen 3 consecutive days.
0helpful
1answer

Cloudy/salty water, stuck bypass valve

water in your salt store is normall. it is commonly called brine. this is purely a cleaning agent of your water softener to regenerate the media. you do not drink this water nor does your water pass through this. it is only pulled through into the unit when regenerating.ie. this piston is in a position which allows the water to flow through a v enturie pulling the salt. water will sit in the brine tank always to be ready for the next generation and to be at the correct brine dilution so it's important to maintain the salt level above the water level. cloudy water is nirmally air bubbles which should settle out within a couple of minutes . if it tastes salty I suspect your regeneration waste water is contaminating your supply feed. like seeping back into well or tank .
0helpful
1answer

Water softener fills up with water

If you are referring to the salt tank filling with water, then the problem is the eductor assembly. This is where the brine is drawn from the salt tank. If it is plugged no brine or very little brine will be drawn during regeneration. You will need to clean the eductor assembly and manually regenerate the softener to regain softened water.
What model softener is it? It would help to bail most of the water out of the salt tank. How much depends on the model.
RJH2O
0helpful
2answers

Water level after regen is over half the way up the brine tank

The eductor assembly is plugged. This will cause the unit to not draw brine but will keep re-filling salt tank causing high water in tank.
Take the cover off the control. On the left side of control there is small dome shaped apparatus. The"eductor assembly" is inside here. By-pass the softener, run it through a quick regeneration (to depressurize the system) Hold the regen button down until it starts through cycle, then push regen to cycle through each step of regen until it goes back to service. You will see this (S) on top of the valve where the main drive gear is.
When depressurized, take the lid off the eductor housing, disassemble and clean all the small holes completely. Be cautious of small nozzles and small screen in system as they can be easily lost.
Re-assemble, put water back to unit. Run through manual cycle again.
1. Refill
2. Backwash
3. Brine draw
4. Rinse
Then advance to backwash and let system go through complete regeneration.
You will have to bail most of the water out of salt tank as it will never draw it back down to proper level with that much water in tank. About 4" of water.
RJ
0helpful
2answers

My salt brine tank fills with water. What could be the problem? How do I fix it?

That is normal in the operation of a water softener.
The water soaks the salt to liquefy it so it has salt water to flush the resin to make it let go of the lime deposits.
That is over simplified but is working like it is suppose to.
Mar 11, 2011 • Plumbing
2helpful
3answers

FILM ON GLASSES, IS THIS HARD WATER, MIGHT BE MY WATER SOFTENER??

Film on the glasses may be a sign that the softener is not working correctly. It may sound silly but check the obvious first, is there salt in the softener brine tank? if not fill it up, allow it to sit for at least 8 hours then manually regenerate the unit. Also check the power to the softener. Check to make sure the bypass is not open. If this stuff is ok then have a local reputable water treatment company come out and test the water hardness to make sure the softener is working correctly. If they say it is not working check the brine draw tubing. The most common failure is from a slight leak in the brine draw tubing which keeps the unit from regenerating effectively. During the brine draw phase of regeneration (2nd step) the softener should draw all the water from the brine tank. Repair or replace the tubing as needed.
0helpful
1answer

Brine tank does not fill

If the brine tank is not refilling with water this indicates there is a restriction in the brine refill assembly or the refill piston is bad. Depending on the model this restriction could be either in the top of the float assembly or in the brine refill itself.
RJ
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