Recently I have gotten a message,

The application you are using is calling for a specific size or type paper in tray 1.

For example, you have "Executive" size paper and the job needs Letter size.

Easiest fix is to make sure your "Page Set-up" matches what you have in Tray.

Failing that, you can also, open tray 1, pull it most of the way out and then push it back in. This will force a re-read of the paper size. Then press the "Green" button.

If it still happens, use the "Print To File" check-box on the Printer Properties screen and then name the print file something like "tray1fail" and send it to me at [email protected] and I'll be happy to run it through some of my file readers and tell you what the print job is looking for. There is no fee or charge for this. I actually enjoy reading print files.

Don