Showing Check Ink U051 COL. Have removed the colour cartridge but not able to use printer
Hi there
For troubleshooting purposes,
Perform the following:
1. Open the printer and remove all ink tanks.
2. Insert a single ink tank in the printer then close the cover.
3. Confirm whether the printer recognizes the installed tank
properly. If it does, it will indicate it does not detect the other ink tanks, as
they are not currently installed in the printer.
4. Repeat steps 1-3 with another ink tank.
5. If the printer at any time indicates two of the same ink tanks are
installed, the cause will be the last tank installed. For example, if
you inserted an ink tank earlier, and you later inserted another ink
tank, and it said two of the same inks were installed, the cause of
the issue is the last ink tank.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Testimonial: "Thanks for the help - solved the problem straight away."
Another phony answer and testimonial!! This printer uses the newest color cartridge, all colors in 31 or 41 cartridge, not individual color cartridges. Solution doesn't apply to this printer and simply a defective cartridge. Errors on this machine do not say 2 cartridges of same color installed, NOT possible.
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