My computer used to autodetect the camera usb now it does not, i think maybe the port to the camera is bad, i changed cords but no luck. how do i fix the usb port on the camera?

Emily,

We need to rule some things out. Do the USB cables you're trying to use work on other "known to be good" devices? Do not reuse any cable(s) that doesn't work, even if new. Once you have a cable that has been proven to work, try connecting the camera to the USB port on the computer again. Make sure the camera power is OFF while connecting to the computer. Only after connecting should you turn camera power ON again. You can review the whole process starting on page 147 of the manual.

If it doesn't work, it is possible that the ports you're trying to use is either 1) defective or 2) overloaded. Try connecting to a different USB port on one of the computers. If you don't have another USB port, or if it still doesn't work as expected, remove all the devices connected to the USB ports that are not needed to operate the computer. This will lower the amount of power the computer needs to supply to USB devices (some - but not all - computers will flash a message on the screen if there's too many devices connected). Reconnect the powered off camera and try again after turning back on..

If you're still having a problem, suspicion turns to the camera's USB port. Resolving a problem within the camera will likely be the most expensive fix. It took considerable restraint, but I didn't even mention the other solution ;-)

I hope this helps & good luck! Please rate my reply - thanks.

Samsung say this has a USB 2 port. Maybe it is behind a door or has a rubber plug in it. It will be a mini-USB socket, not a big one like on the computer, and a lead should have come with the camera. If you are using a "charger" lead that plugs into a USB port on the computer, than that also serves as the USB connection.

People often find it simpler to remove the memory card from the camera and plug it into a cord reader on the computer to transfer files. Newer computers have card readers built in, but if yours doesn't, you can get a little SD card reader for a quid at Poundland. However, this camera uses micro-SD cards, so you will also need an adapter to get it to fit an SD reader slot. If you aren't using a card, then you will have to use the USB lead to transfer pics from the camera's built in memory.

Hi! You may need to plug both. These are for audio and video enhancement purposes. Hope this helps and thank you for using FixYa!

Sometimes a certain usb port, for whatever strange reason, will not detect. Try a different usb port, and see if that helps. You might have a bad cord, so try a card reader if you have one. You might install the CD that came with the camera, if you have it.
Good luck, and hope this helps.

Sounds like the usb ports are sharing an I/O channel. So when you unplug one usb device the CPU is being told that the USB port is not being used.....Maybe..... To test this, hardwire into a data cable and plug in different devices, next unplug a devise and see what happens. If you stay connected you may have found your answer. Unfortunately I don’t think a reimage or restore will fix the problem. If you get the same result try a reimage of your OS. Good luck.

Again sound like a mother board issue.

Questions to ask, When did I notice the problem (Maybe able to restore to the point the problem started.) and did I install new software or hardware when this happened?


Good Luck

Check the Canon website under support and see if there is a USB download fix for either a PC or a firmware fix for the camera. Also, sometimes when the USB cord is plugged in the camera and the power is still on, when you disconnect it from the computer or camera. it's like adding a little spike or surge and it seriously damages the USB chip inside the camera. Good luck and maybe you can restore it again. An alternative to the USB function working, is pull out the media card and use an external USB media reader to read and download your pictures. Hope this is some help.   

Try to re install the camera software that come with cd that included when you bought it. Maybe there is a corrupted or complex to the other software installed. Also check if the usb cable or port is working properly. Maybe the the usb port in your laptop is only usb1.0 and your camera usb is 2.0 . That's why the laptop cannot recognize the camera when you connected. Try also to use to other computer the camera if is working the problem is in your laptop.

ya, u check ur camera USB port i think some looscontacts,

Hi,
I assume that you are using Win.XP,
- did you check; System Properties>Hardware>Device Manager
Is there anything like yellow exclamation etc, especially on the USB section?
- Is it BIOS USB function enabled? Maybe disabled by accidentally.
- You said nothing working through USB, all ports are same?
If this ocurred all of a sudden, than I think you have a software problem.
I have a K100d, its been seven months now and ~6500 photo. My USB cables&fittings are fine, I always using USB port to transfer photos, no problem at all.
I hope your problem will be solved in a short time.
Sincerely
-halotheracer-

Hi,

If the two (cam + laptop) have not worked together before, it might be due to drivers problems. Most drivers are very OS specific. In some instances Vista has been known to have USB and/or compatibility issues. On the otherhand XP sometimes requires that you uninstall the old drivers, reboot before (re)installing new drivers, reboot before installing the hardware and allow autodetect and auto install.

If the two (cam + laptop) have worked together before and now doesn't, it might be due to hardware problems such as the cord, the cam itself or the USB port of the laptop. If your other USB devices works, then USB port(s) can be ruled out. You can verify that the camera works buy installing it in another PC.

You can verify OS compatibility of your camera as well as updated drivers at the Logitech website. Additionally, you can check for Microsoft updates/patches and fixes like this USB patch for Vista.

Should you need additional information, pls post back with your cam's brand/model, your laptop's brand/model and your OS version.

Hope this be of help. Good luck and kind regards.